A STRUCTURED FRAMEWORK FOR INTERNATIONAL PROJECT MANAGEMENT COMMUNICATION RELATED RISKS IN A COVID-19 PERSPECTIVE

Purpose – Communication is a crucial mechanism for project coordination, monitoring and information gathering concerning possible deviations. Todays challenges, including cross cultural teams, virtual teams, fast technology advancement and short time working have greater impact on project success. This paper aims to help corporations identify possible sources of risks related global communication in a Covid 19 perspective by proposing a structured framework, using the practical experience and theoretical academic literature.

Methodology/approach – The search of communication risks is sought at the four communication dimensions Global Communication planning, Global Stakeholder Management, Global Communication tools & Methodologies and Motivating and protecting people’s health and safety. Assessing performance of project global team, considering the challenges of Covid 19 crisis. The relevant research papers and web literature are considered as basis for conceptual framework creation. Filtering and structuring of information is advantaged by experience of author in project management, in a systematic framework. The results are filtered and evaluated by peers insights from project management.

Findings – The paper attempts to develop a structured communication risk framework which can be used to identify the possible risks sources and improve the effectiveness of the communication in project management.

Research limitations/implications – In the current literature there are limited research publications proposing a structured framework for communication risks in a Covid 19 perspective.

Practical implications – The paper imposed theoretical contributions by identifying relevant literature, filtering the needed information and creating a structured framework of communication risks intended to provide support for future risk identification in concrete cases.

Originality/value – Changing in ways of collaboration and communication, ways of working and changing of communication tools require management attention and keeping the projects under control by identifying and managing risks. This approach imposed to bring significant value by helping organizations doing that.