The Effect of Effective Communication & Work Motivation on Nurse Performance in ICU Room at Panembahan Senopati Hospital, Bantul
Authors/Creators
- 1. Master in Hospital Administration, University of Muhammadiyah Yogyakarta, Yogyakarta
Description
Background: Improving the quality of health services, especially in hospitals, can be achieved by implementing health services by the standards and ethics of professional services. The performance of nurses is one of the essential components that can describe the fulfillment of these service standards and ethics. Effective communication and work motivation are two factors that will affect the performance of nurses.
Methods: This study is a quantitative study with a cross-sectional design involving 12 nurses in the ICU ward of Panembahan Senopati Hospital Bantul. Research data was obtained using a questionnaire.
Results: There is no relationship between effective communication and nurse performance (p = 0.166). There was no relationship between work motivation and the performance of nurses in the ICU ward at Panembahan Senopati Hospital Bantul (p = 0.488).
Conclusion: Effective communication and work motivation of nurses did not affect the performance of nurses in the ICU Room at Panembahan Senopati Hospital, Bantul.