Structuring Diverging Ideas and Converging Them Toward the User-axis: A Design Process

This paper proposes a model for human-computer interface design. Design activities are integrated into the early stages of the discovery process to bring stakeholders together and help them reach common goals and explore the project through collaboration. The model offers an environment for dealing with the complexity inherent to the design process when the aim is a human-centered design. The proposed model guides and structures the move around a central axis that represents the evolving users’ interests by bringing all stakeholders to collaborate in design activities. Everyone’s engagement around that central line, their dialogues and their exchange of information lead to the convergence of viewpoints and to enrichment of project knowledge for the team, more successful design, and development of the project in a timely and more economically efficient manner.