The Impact of Student's Anxiety on using Learning Management Systems in Covid-19 Pandemic

The COVID-19 pandemic has compelled many educational institutions worldwide to use learning management systems (LMS) to deliver their courses. This study aims to determine the constituents that affect scholars when using LMS for graduation during the pandemic. This research also examines the impact of the students' anxiety level when using the LMS by conducting multiple group analyses with the partial least square's method. The results show a significant influence on the students' anxiety level when using the LMS. Students who have a low level of anxiety exhibited insignificant communication quality regarding the perceived ease of use and perceived usefulness. Meanwhile, students with a high level of anxiety highlight a consequential effect of communication quality in the perceived ease of use and usefulness. Moreover, students with a low level of anxiety displayed significantly high-perceived usefulness, satisfaction, and subject norm when using the LMS. In contrast, students with a high level of anxiety did not display perceived usefulness, satisfaction, or subject norm when using the LMS. As a result of the findings from this research, concrete effects can be provided for educationalists, policymakers, and practitioners, who want to advance functional procedures to enhance the design of the LMS during COVID-19.