Deliverable 3.2: Guidelines for CHIs Digital Transformation

This document presents digital transformation guidelines for cultural heritage institutions (CHIs).
They situate digital transformation in the context of opening up GLAM collections, inspired by the
work at Europeana Foundation, the Europeana Aggregators’ Forum and the Europeana Network
Association. They are based on an in-depth review of the state-of-the-art in self-assessment
instruments for heritage institutions, of which the inDICEs self-assessment tool is a further evolution,
taken on board insights and lessons learned from the COVID-19 crisis.

The proposed guidelines are centred around four themes: Digital Trends & Participatory Culture, IPR
for Cultural Heritage, Strategic Skills, Collaborations and organisation growth, and Approaching
Innovation and Digital Strategies. As a whole, they offer the right mix of ingredients for developing
digital strategies in CHIs.

These guidelines go hand-in-hand with the inDICEs Open Observatory and specifically the
Self-Assessment Tool, which will enable institutions to continuously assess and adjust their activities.
Additionally, an instructional Open Online Course (MOOC) will be developed to train professionals in
optimal use of the tools to develop and sustain an effective digital strategy for their organisation.