The Effect of Work Enjoyment and Work-life Balance on Organizational Citizenship Behavior with Job Satisfaction as Mediator

The purpose of this study was to examine the effect of work enjoyment and work-life balance on organizational citizenship behavior (OCB) with job satisfaction as a mediator in property companies. This study designed an organizational citizenship behavior model, hence Model testing consists of the Outer and Inner models with the help of the Smart PLS 3.0 program. Data collection methods in the study used the scale of organizational citizenship behavior, job satisfaction, work enjoyment, and work-life balance. Research subjects were 104 employees at property companies. The analysis showed that the organizational citizenship behavior model that was designed was fit based on a GoF value of 0.78, then it was found that there was no effect of work enjoyment on organizational citizenship behavior with job satisfaction as a mediator; there is an effect of work-life balance on organizational citizenship behavior with job satisfaction as a mediator; there is an influence of work enjoyment on organizational citizenship behavior; there is an effect of work-life balance on organizational citizenship behavior; there is an influence of job satisfaction on organizational citizenship behavior; there is no effect of work enjoyment on job satisfaction; and there is an effect of work-life balance on job satisfaction.