Journal article Open Access

Determination of Internet Banking Usage and Purpose with Explanation of Data Flow Diagram and Use Case Diagram

Dr. R. Ganesh; Dr.G.Prabu

Sponsor(s)
Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP)

The performance of the banking industry rapidly urbanized with the support of technological development. The advancement of digitalization of banking industry should help the customers to make their transactions without being in person in banks. This study is going to explicate the usage pattern and purpose of internet banking users, for this intention the data flow and use case diagram methods are adopted to explain the process of varies activity that is highly related to banking industry. The 121 samples were collected using questionnaire method in an around Salem District. Friedman rank correlation and One-Way ANOVA were employed for the study. In the usage pattern there are three factors like perceived usefulness, perceived ease of use and perceived risk have been used for the study. The fund transfer is the most influenced factor in the purpose of internet banking users.

Files (366.6 kB)
Name Size
G0674034720.pdf
md5:31e5b97bea4def09394c8bd0d65d6d49
366.6 kB Download
26
14
views
downloads
Views 26
Downloads 14
Data volume 5.1 MB
Unique views 26
Unique downloads 14

Share

Cite as