Government Performance On Property Tax Services Of Rural And Urban Areas In Ternate City

This study is intended to measure the performance of the Ternate City government in the service of property tax (PBB-P2) in rural and urban areas through the Regional Tax and Retribution Management Agency (BP2RD). In this case, it is directly related to the object of research on the PBB-P2 tax Service (PBB-P2). This research was collecting data about actual problems about the symptoms that occur in the field, then through descriptive methods produced a precise and systematic description. Primary data is obtained through direct interviews with informants selected according to the quality and quantity of data needed. While secondary data is obtained through literature, legislation, websites on the internet and related documents. Furthermore, the data were analyzed according to Miles and Huberman, through the stages of data reduction, data presentation, and conclusion drawing. The results show that in general the government's performance on the Regional Tax and Retribution Management Agency in 2017 has not been maximized. There is still a lack of public participation in the management and PBB-P2 payments so that there are still many arrears from year to year. There is still a lack of socialization so that some people do not understand the benefits and risks of not paying PBB-P2.