CESSDA SaW Case Study on User Satisfaction Surveys

This case study from the Slovenian Social Science Data Archives (ADP) examines user satisfaction measurement via online surveys. It focuses on the overall picture for surveys in social science data archives and related organizations in general, and the specific experience of the ADP. It is intended to be used with other components of the CESSDA Saw Cost-Benefit Advocacy Toolkit to help you understand the approaches and tools available and to support your advocacy to funders and policymakers.