Ethical Practices of Registrars for an Enhanced Code of Conduct

Ethical conduct is an important ingredient in the leadership facet of any educational institution. Since schools are considered social systems, the need for a humanistic approach in administrations is highly expected alongside. Registrars, as educational leaders, should take an active role in such undertaking. This exploratory research aimed to elicit best practices and insights to enhance an existing code of conduct for registrars. Three experienced local and foreign registrars were purposefully selected and asked to reflect on their experiences and highlight important aspects affecting ethical practice. Values such as honesty, integrity, teamwork, discipline and mutual respect emerged as important standards that have guided their administrative careers. These virtues are essential in the daily transactions of their respective department. Subsequently, role modeling also emerged as an important feature. By leading the way, registrars can positively influence the workplace and the academic community. Findings of the study led to the development of an enhanced code of conduct for registrars and can be used as benchmark material for other professions as well.