Published April 13, 2026
| Version v1
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Explainable AI for Blind and Low-Vision Users: Navigating Trust, Modality, and Interpretability in the Agentic Era
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Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental barrier to the independent use of AI-driven assistive technologies. This paper investigates the unique XAI requirements of the BLV community through a comprehensive analysis of user interviews and contemporary research. By examining usage patterns across environmental perception and decision support, we identify a significant modality gap. Empirical evidence suggests that while BLV users highly value conversational explanations, they frequently experience "self-blame" for AI failures. The paper concludes with a research agenda for accessible Explainable AI, advocating for multimodal interfaces and participatory design.
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