Conference paper Open Access
Service science is a relatively new concept that wants to educate future “service
experts” in as comprehensive a way as possible. The nature of services
means that this concept must take as transdisciplinary an approach as possible.
The nature of information science means that the concept seems to have
something to do with that discipline. The following paper will demonstrate
how information science can contribute to a service science. It will present
relevant study content and programmes on offer in Germany and abroad and
will use this as a basis from which to call for a transdisciplinary positioning
of information-science disciplines in the future. The “new” discipline of service
science has also experienced a boom that resembles, albeit in a shorter
timeframe, information science.