Customer's Satisfaction towards E-Banking Services with Special Reference to SBI
Authors/Creators
- 1. Ph.D. Research Scholar, The M.D.T Hindu College Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli
Description
Banking is considered as the nerve the banking sector like information technology, security systems and description
models. It has brought significant changes in modern banking service in India. Many value-added services in the banking sector have been introduced to the customer’s satisfaction in this competitive field. In the long run, it will have the way for the significant growth in the service sector. E-Banking is conducting ones banking or bank account online through a computer and an internet connection.
“Electronic banking is the use of a computer to retrieve and the process of banking data (statement, transaction details) and to initiate transaction directly with a bank or other financial services provide remotely via a telecommunication network.”