Published November 24, 2017 | Version v1
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CONTENTMENT OF PATIENTS TOWARDS THE SERVICES RENDERED IN THE HEALTH CARE SECTOR – A CASE STUDY

Authors/Creators

  • 1. Research Scholar, Rayalaseema University, Kurnool, Andhra Pradesh

Description

In India hospital industry is growing at a very faster rate. Diseases are increasing in a rapid manner due to because of negligence of the people i.e. improper diet, no physical work, junk foods etc., and leads to spoil the health of the people. In this connection people are visiting the hospitals frequently. The crowds in the hospitals are increasing, but some of the hospitals are unable to provide proper facilities to the visitors of their hospitals. That is why the researcher has chosen the present topic in order to evaluate the satisfaction level of the patients towards the services provided by the selected research unit. Primary data has been collected from the respondents through a well structured questionnaire. Secondary date has been gathered from the journals, magazines, internet etc. Statistical tools like percentage analysis; tabulation etc has been used to analyze the raw data of the present study. The current study is an attempt of the researcher to evaluate the contentment of patients towards the services rendered by the selected hospital in the modern society.

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