Budnik M.V., Nedelko S.A. Effectiveness of information and communicative technologies in contemporary urban space (case of Moscow metro)

The effectiveness of information and communicative technologies employed by the Moscow metro as a component of urban infrastructure is considered in the article. The research relevance is determined by the transformation of contemporary urban systems into complex media platforms with their operation influencing the quality of everyday life. Furthermore, the information and communication environment of the Moscow metro represents a substantial component of urban mobility, which underscores the necessity of evaluating its performance. In the course of the analysis, the Moscow metro information-communicative instruments have been classified. Based on the proposed classification, the effectiveness of these technologies has been estimated through the sociological survey of Moscow and Moscow Region residents. The evaluation substantiates the survey outcomes and summarizes the assessment of the Moscow metro information and communicative instruments. The article is concluded by the practical recommendations for the development of the examined technologies.