why does R not use E-Latvia platform
Sometime I use this service, but not today
I use another system from the State Revenue Service
I do not have an internet bank and cannot access the service.
I use another system from the Sate Revenue Service
I do not use this service as I do not have a computer
in my humble opinion, the system is too complicated
Too complicated to understand the system
I do not understand how the system works and I do not have a computer
I do know the Latvian as an official language
I do not use it is too complicate to find out the required information
I do not use as I use the alternative service from the State Revenue Service
I was not able to submit illness prove document
Do not use, because I do not leave in Latvia permanently and do not have a proper access.
It is much more convenient to come to the centre
becaus i want to socialise and chat with people
I do not have an internet banking and do not use this service
I do not have any computer at home and at work
I do know have enough skills to use a computer.
It is more convenient to come to get the service rather than to do it myself on-line
It was not needed as some documents could be submitted in paper, such as illness prove
Because I use only some services and not completely everything
did not know that such service is available
Do not have assess the service via internet
I do not have a computer and do not know how to use internet
To complicated to use the system, it is more convenient to do this operations in person.
Do not use, because NO. This system is to complicated
The process and the system are too complicated
It was not needed as some documents as it was not needed
The sickness leave document was possible to submit I paper and now I decided to use an electronic service
The home page it is not logic and uncomfortable to use. It is hard to find the required service.
It is more convenient to come the centre
I do not want to use this service myself
Do not use, because NO as I do not have any experience and do not have computer skills.
It is much simpler to visit a specialist
It was not possible this time for personal reasons
The www.Latvija.lv does not allow submitting to the State Revenue Service (SRS) annual income declaration
My access to the service is blocked as I have loans and cannot return them
I am not confident to use the system myself. Too complicated and I am afraid to make mistakes.
I do not know how to use it as there was no need.
Sometimes use, but I am not always comfortable
I do not have an internet banking and do not use this service..
I do not have the identification devices for this system
I do not have the identification devices for the system
I do not have the identification devices for the system.
I do not know how to use the system and can make mistakes

why does R come to Citizen Service Centre
To submit a document for the sickness benefits
To submit the sickness leave prove document
To submit the sickness leave document (prove)
To use the scanning service to submit the income report to the State Revenue Service
To submit the annual income statement and to scan documents for the State Revenue Service
To register a child and to apply for social benefits.
To obtain assistance and receive information of the usage of the system
TO receive information of the usage of the system
I do not know how to do by myself, I do not have any experience
To use the scanning service to submit the report on income to the State Revenue Service
To use the scanning service to submit my income declaration to the State Revenue Service
I have to submit documents electronically to the state revenue service, but I do not have a scanner, however, an employee of the Centre provides this
To apply for the recalculation of my pensions
To apply for the unemployment benefit allowance
I need to submit my sickness leave prove document
To find the necessary service for myself
To submit illness prove document and to request the sickness leave allowance
I need to submit an application to the State Revenue Service.
The place is very close to home and in a work range.
This is the closest place to get this service
Close to home, I do not have to travel. To submit annual income declaration to the SRS.
To receive advise and very close to home
The centre is very close to home and it is more convenient as you receive advise at place
It is more convenient and free of charge
It is much easier and convenient. I do not have to travel long distances.
It is closer to home and more convenient
The place is very close to home and in a work range,
It is simpler if any question or problem occur
To re-check the submitted already information
To receive advise to find the correct service
To obtain assistance to submit annual income declaration
To receive advice to find the correct service
The employees know the system much better than I do.
The service is too complicated. It is easy to receive help
I have information and answers to my questions. I need to submit an application to the State Revenue Service
One can ask questions and receive answers
To receive an advise and register for unemployment benefits
This time I needed additional help, as I do not have enough experience
It is possible to get professional advise and help.
The Centre's specialists are very good and know well how the system works.
The Centre’s specialists are very good and know well how the system works. I have to submit an annual income declaration to the State Revenue Servic
Close to home, I do not have to travel and the Centre’s specialists are very good and know well how the system works. I have to submit an annual inc
Very good service and I always receive answers to my questions
I do not know how to use this service and I am afraid to make mistakes. I receive help at the Centre.
The employee at the Centre is very well trained.
To receive help and it is very close to my home
The employees know the system much better than I do. Very close to home.
The place is very convenient to come. I have information and answers to my questions.
The place is very convenient to come from home; a very good service and I always receive answers to my questions.
It is much easier and convenient. Employees explained how to use this service.
It is much easier and convenient. I received answers to my questions.
The place is very close to home and in a work range and people are helpful
The place is very close to home and in a work range and people are helpful.
The place is very close to home and in a work range and people are knowledgeable and helpful
I want to register a child and too submit all other requests for social benefits.
To obtain help to submit to the SRS- the annual income declaration.
The service is too complicated. I trust to the employees of the Centre.
I do not have other way to register for the unemployment welfare
To receive service and to register for the service to use it in the future