Which feature is unusable? Detecting usability and user experience issues from user reviews

1. Does the paper propose a new opinion mining approach?

No

2. Which opinion mining techniques are used (list all of them, clearly stating their name/reference)?

SentiStrength

3. Which opinion mining approaches in the paper are publicly available? Write down their name and links. If no approach is publicly available, leave it blank or None.

SentiStrength

4. What is the main goal of the whole study?

Detecting Usability and User Experience Issues from User Reviews

5. What the researchers want to achieve by applying the technique(s) (e.g., calculate the sentiment polarity of app reviews)?

compute sentiment of a user review

6. Which dataset(s) the technique is applied on?

70 sentences from user reviews: partly collected by the authors in their previous work, partly extended.

7. Is/Are the dataset(s) publicly available online? If yes, please indicate their name and links.

It seems not to be the case

8. Is the application context (dataset or application domain) different from that for which the technique was originally designed?

Again reviews

9. Is the performance (precision, recall, run-time, etc.) of the technique verified? If yes, how did they verify it and what are the results?

Yes. The sentiment analysis achieved a precision of 0.68, recall of 0.64 and F-measure of 0.64

10. Does the paper replicate the results of previous work? If yes, leave a summary of the findings (confirm/partially confirms/contradicts).

No

11. What success metrics are used?

N/A

12. Write down any other comments/notes here.

-