Kitcast Research · State of Digital Signage 2026

Methodology

How the benchmarks were measured: sources, definitions, cohorts, suppression rules, and study design. Report: state-of-digital-signage-2026

What this is

The State of Digital Signage 2026 is a first-party operational benchmark based on anonymized Kitcast screen-network telemetry 2026, supplemented by a 515-operator survey and a 1,000-device hardware-reliability study. All published figures are aggregates; no account, customer, or location identifiers appear in any table. Definitions and aggregate tables are licensed CC BY 4.0.

Data sources

SourceWhat it coversType
Screen-network telemetryContent freshness, screen activity, network size, deployment speed, content mixFirst-party, observed
Operator survey (N=515)AI adoption (Section 9), cost and ROI (Section 10)Self-reported
Hardware-reliability study1,000 Apple TV + 250 Android devices, 12-month uptime windowFirst-party, observed
Third-party market dataWorld screen counts, market size (Berg Insight, Grand View Research, Omdia, TrendForce, IDC)Public, context only

Survey-sourced and public-sourced figures are tagged as such throughout the report and in the dataset (source_type column) and are never blended with telemetry.

Unit of analysis: workspace, not company

Network-size and growth metrics are measured per workspace. A single company may operate several workspaces, so true per-company screen counts are higher than the per-workspace figures reported. Expansion within a workspace counts toward the Network Expansion Rate; a company growing by adding a new workspace does not, so per-company expansion is also higher than reported. Device- and asset-level metrics (freshness, activity, recycling) are unaffected by this distinction.

Sampling frame

The deployment sample is deliberately weighted to small and mid-sized operators — the most common form of digital signage deployment — with a smaller share of larger networks alongside. Treat network-size figures as benchmarks for the small-to-mid market. A separate enterprise benchmark is in preparation.

Cohorts and suppression

Cohorts differ by metric (active accounts / paid-only / all-time) and are disclosed per metric rather than blended into a single "n". Minimum published cell size is N≥30; smaller segment cells are suppressed as low-confidence, and cells under N=5 are omitted entirely for privacy (k-anonymity).

Metric definitions

MetricDefinitionCohort · n
Content Freshness Index (CFI)Median days since last content update — creative swap, schedule edit, asset add, or layout changeActive workspaces · 10,840
Active Display Rate (ADR)% of deployed devices with a heartbeat within the windowAll-time workspaces · 42,250 devices
Forgotten Screens Rate (FSR)% of active screens in networks with no admin login for 90+ days while still playing scheduled contentActive workspaces · 27,800 devices
Network Expansion Rate (NER)% of eligible workspaces that grew screen count by ≥1 within 12 months (201 of 9,830)All-time accounts · 9,830
Time to First Screen (TFS)Median elapsed time from account creation to first live playback; V1-migrated accounts excludedAll-time accounts · 4,820
Network size (IMNS)Screens per paid workspace: median, mean, percentilesPaid workspaces · 10,520
Content Asset Recycling (CARR)% of currently scheduled creative assets uploaded more than 1 year ago; per-industry asset counts withheldScheduled assets · 8.8M
Active Editor Rate (AER)% of workspaces where ≥1 member edited content in the last 30 days; automated rotations excludedActive workspaces · 10,840

Hardware-reliability study design

Sample: 1,000 Apple TV and 250 Android devices over a 12-month window. Unequal samples are disclosed, not downsampled — keeping the full Apple TV set gives more precision, and n is reported per group. An offline event is a heartbeat gap longer than 60 minutes; events longer than 24 hours are tracked separately. Replacement rates were observed on 250 devices per platform (Android: 29% replaced over 1.6 years; Apple TV: 6% over 3 years — approximately 18% vs 2% annualized). Android devices in the sample are low-cost players priced $20–$150, most under $100. Both datasets are real telemetry, not modeled. The wider report dataset is predominantly Apple TV.

Survey design

515 digital signage operators, self-reported, surveyed in 2026. AI questions n=506; the AI-barrier question n=374 (operators not currently using AI). The ROI-measurement question was multi-select. Cross-cut cells under n=30 are suppressed. Survey findings (Sections 9–10) are reported separately from telemetry and tagged source_type: survey.

Third-party sources

World-screens and market figures are third-party estimates cited for context, never re-presented as Kitcast findings: Berg Insight (connected signage installed base and shipments), Grand View Research (market size), Omdia, Digital TV Research, TrendForce and IDC (TVs and monitors). The total-screens estimate of ~3.6 billion carries a disclosed range of 3.2–4.3B.

License & citation. Aggregate tables and definitions: CC BY 4.0. Cite as: Kitcast. State of Digital Signage 2026. KITCAST-DSR-2026-V1. Data downloads: CSV · JSON. DOI: 10.5281/zenodo.20672735.