Marcus Thompson
47 Eucalyptus Lane
Brisbane, QLD
+61 412 847 539
marcus.thompson@email.com
https://www.linkedin.com/in/marcusthompson

WORK EXPERIENCE

Head of QA
TechVision Solutions - Brisbane, QLD
January 2021 - Present
- Lead a team of 15 QA engineers in the development and execution of comprehensive testing strategies for software products, ensuring high-quality releases and adherence to industry standards.
- Implemented A/B testing methodologies that improved product features based on user feedback, resulting in a 30% increase in user satisfaction scores.
- Spearheaded the transition to Agile testing practices, reducing testing cycle time by 25% and enhancing collaboration between development and QA teams.
- Oversaw the integration of HP QuickTest Professional into the testing framework, increasing test coverage and efficiency by 40%.

Senior QA Engineer
Pinnacle Digital - Sydney, NSW
June 2017 - December 2020
- Developed and executed test plans and test cases for multiple software applications, ensuring functionality and performance met business requirements.
- Collaborated with cross-functional teams to identify and resolve defects, leading to a 20% reduction in post-release issues.
- Trained junior QA staff on best practices in test execution and defect management, fostering a culture of quality within the team.

QA Analyst
Nexus Technology Group - Melbourne, VIC
March 2015 - May 2017
- Conducted manual and automated testing for web and mobile applications, ensuring compliance with specifications and user requirements.
- Assisted in the development of automated test scripts using HP QuickTest Professional, improving testing efficiency and accuracy.
- Participated in Agile ceremonies, contributing to sprint planning and retrospectives to enhance team performance.

ACADEMIC BACKGROUND

Bachelor of Science in Computer Science
University of New South Wales - Sydney, NSW
Graduated: May 2014

SKILLS
- A/B Testing
- Agile Testing
- HP QuickTest Professional
- Test Execution
- Defect Management
- Test Automation
- Team Leadership
- Continuous Improvement