Amara Okonkwo
Kilimani Estate, Nairobi
Nairobi, Kenya
+254 712 456 789
amara.okonkwo@email.com
linkedin.com/in/amaraokonkwo

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PROFESSIONAL SUMMARY
Detail-oriented and results-driven Assistant Manager in Quality Assurance with over 5 years of experience in the healthcare and manufacturing sectors. Proven expertise in regulatory compliance, quality control, and process validation. Strong leadership and communication skills, with a track record of implementing corrective and preventive actions to enhance operational efficiency and product quality.

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PROFESSIONAL EXPERIENCE

Assistant Manager, Quality Assurance
Pinnacle Healthcare Solutions - Nairobi, Kenya
January 2022 - Present
- Lead a team of quality assurance professionals in ensuring compliance with GMP and regulatory standards across all manufacturing processes.
- Developed and implemented training programs for staff on quality control procedures, resulting in a 20% reduction in non-conformance reports.
- Conducted root cause analysis and failure mode and effects analysis (FMEA) to identify and mitigate risks in production processes.
- Collaborated with cross-functional teams to optimize equipment qualification and validation processes, improving overall operational efficiency by 15%.

Quality Assurance Specialist
Eastgate Pharmaceuticals Ltd - Nairobi, Kenya
June 2019 - December 2021
- Executed quality control inspections and documentation for all incoming materials and finished products, ensuring adherence to quality standards.
- Assisted in the development of quality assurance policies and procedures, enhancing compliance with industry regulations.
- Participated in internal audits and inspections, successfully maintaining accreditation status with regulatory bodies.
- Managed records and documentation related to quality assurance activities, ensuring accuracy and accessibility for audits.

Quality Control Technician
Nairobi Manufacturing Corp - Nairobi, Kenya
March 2017 - May 2019
- Conducted routine testing and inspections of products to ensure compliance with quality specifications.
- Collaborated with engineering teams to troubleshoot and resolve quality issues, contributing to a 10% increase in product yield.
- Maintained detailed records of testing results and quality metrics, supporting continuous improvement initiatives.

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EDUCATION

Bachelor of Science in Computer Science
University of Nairobi - Nairobi, Kenya
Graduated: May 2016

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SKILLS
- Quality Assurance & Control
- Regulatory Compliance
- Process Validation
- Root Cause Analysis
- Corrective and Preventive Action
- Employee Training & Development
- Project Management
- Risk Management
- Communication & Interpersonal Skills
- Team Leadership

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CERTIFICATIONS
- Certified Quality Auditor (CQA)
- Six Sigma Green Belt

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LANGUAGES
- English (Fluent)
- Swahili (Fluent)

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HOBBIES
- Volunteering at local hospitals
- Reading about advancements in quality management systems
- Participating in community health initiatives