Marcus Thompson
+61 2 8847 5392 | marcus.thompson@email.com | Sydney, NSW | linkedin.com/in/marcusthompson

PROFESSIONAL SUMMARY

Results-driven Factory Sales Representative with 8+ years of experience in B2B sales, account management, and territory development. Proven track record of exceeding sales quotas, building strong client relationships, and driving revenue growth in manufacturing and industrial sectors. Skilled in consultative selling, contract negotiation, and leveraging CRM platforms to optimize sales processes and customer retention.

PROFESSIONAL EXPERIENCE

Factory Sales Representative
Precision Industrial Solutions, Brisbane, QLD
March 2021 – Present

• Manage a territory of 150+ B2B accounts across manufacturing, distribution, and industrial sectors, consistently achieving 115-120% of quarterly sales targets
• Develop and execute strategic account plans resulting in $2.3M in annual revenue and 28% year-over-year growth
• Conduct technical product demonstrations and provide expert consultation on factory equipment solutions, leading to 35% increase in contract conversions
• Negotiate pricing and contract terms with key decision-makers, securing multi-year agreements valued at $500K+
• Utilize Salesforce CRM to track pipeline activity, forecast sales, and maintain detailed account documentation, improving territory management efficiency by 40%
• Generate new business through cold calling, networking events, and referral programs, adding 45+ new accounts in the past two years

Territory Sales Manager
Austral Manufacturing Group, Melbourne, VIC
June 2018 – February 2021

• Managed sales territory generating $1.8M in annual revenue across industrial manufacturing clients
• Built and maintained relationships with C-level executives and procurement managers at 80+ accounts
• Increased customer retention rate from 72% to 89% through proactive account management and technical support initiatives
• Collaborated with engineering teams to provide customized solutions and technical assistance for complex client requirements
• Prepared detailed sales reports, pricing proposals, and contract documentation using Microsoft Excel and CRM software
• Conducted regular site inspections and product demonstrations at client facilities to identify expansion opportunities

Outside Sales Representative
Industrial Dynamics Pty Ltd, Sydney, NSW
January 2017 – May 2018

• Prospected and developed new business relationships in assigned territory through cold calling, networking, and direct sales activities
• Achieved 108% of annual sales quota within first year, generating $850K in new business revenue
• Maintained accurate records of customer interactions, sales activities, and pipeline status in Salesforce
• Provided ongoing customer support and technical assistance to ensure client satisfaction and repeat business
• Attended industry trade shows and networking events to expand professional network and generate qualified leads

Sales Associate
Northside Equipment Distributors, Newcastle, NSW
August 2015 – December 2016

• Supported senior sales team in managing customer relationships and processing orders for industrial equipment
• Assisted with contract preparation, pricing analysis, and sales documentation using spreadsheets and CRM tools
• Responded to customer inquiries and provided product information and technical specifications
• Coordinated with logistics and operations teams to ensure timely delivery and customer satisfaction
• Maintained organized filing systems for contracts, invoices, and customer correspondence

EDUCATION

Bachelor of Science in Business Administration
Major: Marketing
University of Technology Sydney, Sydney, NSW
Graduated: May 2015

SKILLS

Sales & Business Development: B2B Sales, Outside Sales, Direct Sales, Cold Calling, Territory Management, Business Development, Account Management, Customer Retention, Technical Sales

Customer Relations: Customer Relationship Management, Negotiation, Contract Negotiation, Referrals, Networking

Technical: Salesforce, Salesforce.com, Microsoft Excel, Spreadsheets, CRM Software, Documentation, Technical Assistance

Industry Knowledge: Manufacturing, Inspection, Pricing, Sales Management

CERTIFICATIONS

Certified Professional Sales Person (CPSP) – 2020
Salesforce Certified Administrator – 2019

ACHIEVEMENTS

• President's Club Award for Top Sales Performance – 2022, 2023, 2024
• Exceeded annual sales quota for 7 consecutive years
• Recognized as "Territory Manager of the Year" – 2020