Abdulrahman Hassan
47 Al-Nile Street
Khartoum, Khartoum
+249 912 445 678
abdulrahman.hassan@email.com
https://www.linkedin.com/in/abdulrahman-hassan

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Professional Experience

Assistant to Outside Sales Manager
Meridian Trade Solutions, Khartoum
January 2023 - Present
- Collaborate with the Outside Sales Manager to streamline sales processes and improve customer engagement, resulting in a 15% increase in customer satisfaction scores.
- Manage inside sales operations, including lead generation and follow-up, contributing to a 20% growth in sales revenue over the past year.
- Coordinate scheduling and logistics for sales meetings and product demonstrations, ensuring timely and efficient execution.
- Assist in inventory management and control, optimizing stock levels and reducing excess inventory by 10%.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly to maintain strong client relationships.

Inside Sales Representative
Nile Commerce Group, Khartoum
June 2020 - December 2022
- Developed and maintained relationships with key clients, achieving a 30% increase in repeat business through effective communication and follow-up strategies.
- Conducted market research to identify new sales opportunities, contributing to a 25% expansion of the customer base.
- Collaborated with the marketing team to create promotional materials and campaigns, enhancing product visibility and driving sales.
- Trained new team members on sales techniques and company policies, fostering a collaborative and productive work environment.

Sales Associate
Sahara Retail Enterprises, Khartoum
March 2018 - May 2020
- Assisted customers with product selection and inquiries, providing knowledgeable recommendations that increased average transaction value by 15%.
- Managed inventory control and merchandising, ensuring optimal product placement and availability on the sales floor.
- Processed sales transactions and handled cash management, maintaining accuracy and accountability in financial reporting.

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Academic Background

Bachelor of Business Administration
University of Khartoum, Khartoum
Graduated: May 2017

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Skills
- Administration
- Customer Service
- Inside Sales
- Inventory Management
- Microsoft Excel
- Time Management
- Training
- Scheduling
- Sales Strategy
- Flexibility

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Other Information
- Languages: English (Fluent), Arabic (Fluent)
- Certifications: Certified Sales Professional (CSP)
- Awards: Employee of the Month, Meridian Trade Solutions, March 2021