Anita Berzina
Kronvalda iela 12, Riga, LV-1010
+371 26 847 593 | anita.berzina@emailbox.lv
https://www.linkedin.com/in/anitaberzina

PROFESSIONAL SUMMARY

Results-driven HR Senior Officer with over 8 years of progressive experience in human resources management, employee relations, and organizational development. Proven expertise in performance management, talent acquisition, leadership development, and HR consulting. Skilled in leveraging HRIS platforms including SuccessFactors and Taleo to streamline HR operations and enhance employee experience. Strong background in training needs analysis, strategic workforce planning, and building high-performing teams across diverse organizational settings.

PROFESSIONAL EXPERIENCE

HR Senior Officer
Nordic Talent Solutions, Riga
March 2021 – Present

• Lead end-to-end employee relations initiatives for a workforce of 500+ employees, resolving complex workplace issues and fostering a positive organizational culture
• Design and implement comprehensive performance management programs that increased employee engagement scores by 28% and reduced turnover by 15%
• Manage talent acquisition strategy and oversee hiring processes, successfully filling 85+ positions annually while reducing time-to-hire by 20%
• Conduct training needs analysis and develop targeted leadership development programs for mid-level and senior managers
• Partner with senior leadership to align HR strategy with business objectives, contributing to organizational growth and operational efficiency
• Administer employee benefits programs including life insurance and health coverage, ensuring compliance with regulatory requirements
• Utilize SuccessFactors to optimize HR workflows, reporting, and data analytics for strategic decision-making

HR Specialist
Baltic Human Resources Group, Riga
June 2018 – February 2021

• Provided HR consulting services to department managers on employee relations, performance management, and policy interpretation
• Coordinated recruitment activities using Taleo ATS, managing job postings, candidate screening, and interview scheduling for 40+ annual hires
• Facilitated onboarding and orientation programs for new employees, achieving 95% satisfaction ratings
• Conducted needs analysis to identify skill gaps and collaborated with training vendors to deliver targeted professional development programs
• Supported the implementation of mental health and wellness initiatives, increasing program participation by 35%
• Maintained HRIS records and generated reports on key HR metrics including retention, absenteeism, and training completion
• Assisted in policy development and ensured compliance with employment legislation and public policy requirements

HR Coordinator
Riga Business Services Ltd., Riga
January 2017 – May 2018

• Supported daily HR operations including employee record management, benefits administration, and payroll coordination
• Assisted with recruitment processes, scheduling interviews, and conducting reference checks for entry and mid-level positions
• Organized team building activities and employee engagement events that strengthened workplace culture
• Responded to employee inquiries regarding HR policies, benefits, and procedures with professionalism and accuracy
• Maintained confidential personnel files and ensured data integrity within HR systems
• Contributed to the development of training materials and facilitated new hire orientation sessions

EDUCATION

Master of Science in Human Resource Management
University of Latvia, Riga
Graduated: May 2016

Bachelor of Arts in Psychology
Riga Stradins University, Riga
Graduated: May 2014

SKILLS

• HR Consulting & Strategy
• Employee Relations & Conflict Resolution
• Performance Management
• Talent Acquisition & Hiring
• Leadership Development
• Training & Development
• Training Needs Analysis
• HRIS: SuccessFactors, Taleo
• Benefits Administration (Life Insurance, Health Insurance)
• Team Building & Engagement
• Organizational Development
• Change Management
• Policy Development & Compliance
• Data Analysis & Reporting
• Communication & Stakeholder Management

CERTIFICATIONS

• SHRM Senior Certified Professional (SHRM-SCP) – 2020
• Professional in Human Resources (PHR) – 2019

PROFESSIONAL AFFILIATIONS

• Society for Human Resource Management (SHRM) – Member since 2017