Siti Mahani Binti Rahman
42 Jalan Merdeka, Petaling Jaya
Selangor, Malaysia
+60 12 345 6789
siti.mahani@email.com
linkedin.com/in/sitimahani

Work Experience

Senior Director, Quality Assurance
Precision Manufacturing Solutions Sdn Bhd, Shah Alam
January 2020 - Present
- Lead the Quality Assurance department, overseeing a team of 30 professionals to ensure compliance with GMP and regulatory standards across all manufacturing processes.
- Implemented Advanced Product Quality Planning (APQP) methodologies, resulting in a 25% reduction in product defects and improved customer satisfaction scores.
- Spearheaded Continuous Improvement initiatives using Lean Six Sigma principles, achieving a 15% increase in operational efficiency and a significant reduction in waste.
- Developed and executed a comprehensive Change Control process that streamlined product modifications and reduced time-to-market by 20%.
- Collaborated with cross-functional teams to enhance Supplier Quality Management, leading to a 30% decrease in supplier-related quality issues.

Director of Quality Management
Integrated Electronics Industries Berhad, Kuala Lumpur
June 2015 - December 2019
- Managed the Quality Management System (QMS) and ensured compliance with ISO 9001 standards, resulting in successful audits and certifications.
- Conducted Failure Mode and Effects Analysis (FMEA) to identify potential risks in product design and manufacturing, leading to proactive risk mitigation strategies.
- Established Key Performance Indicators (KPIs) to monitor quality metrics, driving accountability and performance improvements across departments.
- Led root cause analysis investigations for product complaints, implementing Corrective and Preventive Actions (CAPA) that reduced recurrence rates by 40%.

Quality Assurance Manager
Advanced Materials Corporation, Cyberjaya
March 2012 - May 2015
- Oversaw quality control processes and ensured adherence to industry standards, resulting in a 20% improvement in product quality ratings.
- Developed training programs for staff on quality management practices and regulatory compliance, enhancing team capabilities and knowledge.
- Implemented Statistical Process Control (SPC) techniques to monitor production processes, leading to early detection of deviations and improved product consistency.

Education

Master of Science in Quality Assurance
Universiti Teknologi Malaysia, Johor Bahru
Graduated: May 2012

Bachelor of Science in Materials Science and Engineering
Universiti Kebangsaan Malaysia, Bangi
Graduated: May 2010

Skills
- Advanced Product Quality Planning
- Continuous Improvement
- Lean Six Sigma
- Quality Management
- Root Cause Analysis
- Supplier Quality
- Change Control
- Statistical Process Control
- Cross-functional Team Leadership
- GMP

Certifications
- Certified Quality Engineer (CQE)
- Lean Six Sigma Black Belt

Languages
- English (Fluent)
- Malay (Fluent)
- Mandarin (Conversational)

Projects
- Led a cross-departmental initiative to redesign the packaging process, resulting in a 15% reduction in material costs and improved sustainability metrics.
- Developed a comprehensive training program on Quality Management principles that was adopted company-wide, enhancing overall quality awareness and performance.

Hobbies
- Reading about emerging trends in quality management
- Volunteering for local environmental initiatives