Carlos Mendoza
Calle Los Andes 245, Lima 15047
+51 987 654 321 | carlos.mendoza@email.com | linkedin.com/in/carlosmendoza

WORK EXPERIENCE

Loan Specialist
FinServe Peru S.A., Lima
March 2021 – Present

• Process and underwrite residential mortgage applications including conventional, FHA, VA, and home equity loans, maintaining a pipeline of 40-50 active files with 95% on-time closing rate
• Conduct comprehensive credit analysis and risk assessment for loan applications ranging from $150K to $2M, ensuring compliance with regulatory requirements and company lending guidelines
• Collaborate with appraisers, title companies, and closing agents to coordinate loan documentation and facilitate smooth closings for an average of 15 transactions monthly
• Review and verify income documentation, employment history, asset statements, and credit reports to determine borrower eligibility and loan-to-value ratios
• Provide relationship management support to loan officers and borrowers throughout the lending process, resolving issues and answering questions regarding loan terms, conditions, and status updates

Mortgage Loan Processor
Crédito Inmobiliario Perú, Arequipa
June 2018 – February 2021

• Managed end-to-end loan processing for residential mortgage products including purchase, refinance, and home equity lines of credit
• Prepared complete loan packages with accurate documentation for underwriting review, reducing processing time by 20% through streamlined workflows
• Coordinated with third-party vendors for property appraisals, title searches, and insurance verification to ensure timely loan closings
• Maintained detailed records in loan servicing system and generated status reports for management review
• Assisted with quality control audits of loan files to ensure compliance with federal and state lending regulations

Loan Services Representative
Banco Andino del Perú, Lima
January 2016 – May 2018

• Provided administrative support for loan servicing operations including payment processing, account maintenance, and customer inquiries
• Reviewed loan documents for accuracy and completeness prior to funding and maintained organized filing systems
• Responded to customer requests regarding loan balances, payment histories, and account modifications
• Assisted in preparing monthly reports on loan portfolio performance and delinquency trends
• Supported the lending team with data entry, document preparation, and scheduling of loan closings

EDUCATION

Bachelor of Science in Finance
Universidad Nacional Mayor de San Marcos, Lima
Graduated: May 2015

Associate of Arts in Business Administration
Instituto Tecnológico del Perú, Callao
Graduated: May 2013

SKILLS

Lending & Loan Products: Mortgage Loan Processing, Home Equity Loans, Home Equity Lines of Credit, Loan Servicing, Conventional and Government-Backed Loans

Credit & Underwriting: Credit Analysis, Credit Underwriting, Mortgage Underwriting, Income Verification, Risk Assessment

Documentation & Compliance: Loan Documentation, Real Estate Appraisal Review, Regulatory Compliance, Quality Control

Relationship Management: Customer Service, Relationship Management Support, Decision Making, Communication

Technical: Loan Origination Systems, Lotus Notes, Document Management Systems, Microsoft Office Suite