Amira Hassan
Khartoum North, Block 7, Street 42
+249 912 345 678
amira.hassan@email.com


WORK EXPERIENCE

Cashier
Nile Retail Solutions, Khartoum
June 2022 - Present

- Process customer transactions accurately and efficiently using point-of-sale systems, handling an average of 150+ transactions daily
- Manage cash drawer with precision, maintaining accountability for up to $3,000 in cash and ensuring balanced registers at end of each shift
- Provide exceptional customer service in both English and Arabic, assisting diverse clientele with product inquiries and resolving concerns
- Process returns, exchanges, and special orders while adhering to company policies and procedures
- Collaborate with team members to maintain organized checkout area and minimize customer wait times during peak hours
- Train new cashiers on POS system operations, cash handling procedures, and customer service standards


Sales Associate
Sunrise Commercial Center, Khartoum
March 2020 - May 2022

- Assisted customers with product selection and purchases, contributing to positive shopping experiences
- Operated cash register and processed payments while maintaining accurate transaction records
- Handled cash, credit, and debit transactions with attention to detail and accuracy
- Restocked merchandise and maintained clean, organized sales floor
- Supported inventory management by conducting regular stock checks and reporting discrepancies


EDUCATION

High School Diploma
Al-Ahlia Secondary School, Khartoum
Graduated: May 2019


SKILLS

- Cash Handling & Register Operations
- Point-of-Sale (POS) Systems
- Order Management
- Customer Service
- Payment Processing
- Transaction Accuracy
- Inventory Management
- Team Collaboration


LANGUAGES

- English (Fluent)
- Arabic (Fluent)