Rajesh Kumar
42 Jalan Merdeka, Petaling Jaya
Selangor, 58200
+60 12 345 6789
rajesh.kumar@email.com
linkedin.com/in/rajeshkumar92

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Objective
Detail-oriented Business Analyst with over 5 years of experience in leveraging data analytics and business intelligence to drive strategic decision-making and improve operational efficiency. Proven track record in delivering actionable insights through dynamic dashboards and comprehensive reporting.

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Work History

Business Analyst
Pinnacle Solutions Malaysia, Kuala Lumpur
January 2021 - Present
- Developed and maintained dynamic dashboards using Tableau and Microsoft Excel, enhancing data visibility and decision-making for executive management.
- Conducted thorough business requirements gathering and documentation, ensuring alignment between stakeholders and project objectives.
- Implemented process flow diagrams to streamline workflows, resulting in a 20% increase in operational efficiency.
- Led data quality initiatives, improving data validation processes and ensuring accuracy in reporting.
- Collaborated with cross-functional teams to identify performance improvement opportunities, driving a 15% reduction in costs.

Junior Business Analyst
DataWorks Consulting, Shah Alam
June 2018 - December 2020
- Assisted in the creation of comprehensive reports and dashboards, providing insights that informed strategic planning and resource allocation.
- Supported software implementation projects, including requirements gathering and user acceptance testing, ensuring successful deployment of new systems.
- Conducted industry research and statistical analysis to support financial forecasting and cost analysis initiatives.
- Utilized Microsoft Visio and Atlassian Confluence for documentation and workflow management, enhancing team collaboration and project tracking.

Business Analyst Intern
Nexus Analytics, Cyberjaya
January 2017 - May 2018
- Participated in the analysis of business processes and identification of areas for improvement, contributing to the development of business process improvement strategies.
- Assisted in the preparation of financial analysis reports, providing insights into macroeconomic trends and their impact on business operations.
- Engaged in research activities to support decision-making processes, including fundamental analysis and trading strategies.

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Academic Background

Bachelor of Science in Business Administration
Universiti Teknologi Mara, Shah Alam
Graduated: May 2017

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Skills
- Business Analytics
- Microsoft Excel
- Dashboard Creation (Tableau)
- Reporting & Documentation
- Data Quality & Validation
- Performance Improvement
- Requirements Gathering
- Financial Analysis & Forecasting
- Process Flow Diagram
- Software Implementation
- Workflow Management
- Executive Management
- Statistical Analysis
- ServiceNow
- Microsoft Visio
- Atlassian Confluence
- Microsoft SharePoint

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Certifications
- Certified Business Analysis Professional (CBAP)
- Tableau Desktop Specialist

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Languages
- English (Fluent)
- Malay (Fluent)
- Mandarin (Conversational)

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Additional Information
- Volunteer Business Consultant for local non-profits, providing pro bono analysis and strategic recommendations.
- Passionate about data-driven decision-making and continuous improvement in business processes.