Jorn Bakker

Prins Bernhardstraat 42, 3521 AB Utrecht, Netherlands
+31 6 47 382 915 | jorn.bakker@email.nl
https://www.linkedin.com/in/jornbakker


PROFESSIONAL EXPERIENCE

Clinical Reimbursement Analyst
Ziekenhuisgroep Noord, Amsterdam, Netherlands
January 2022 – Present

• Analyze healthcare reimbursement processes and identify opportunities for revenue optimization, resulting in improved claim approval rates and reduced denials
• Develop and maintain dashboards using analytics tools to track key performance indicators related to reimbursement cycles, denial trends, and payer mix analysis
• Collaborate with clinical documentation specialists and coding teams to ensure accurate ICD-10 coding and compliance with payer requirements
• Conduct comprehensive audits of electronic health records (EHR) to verify documentation supports billed services and meets regulatory standards
• Partner with revenue cycle management team to implement process improvement initiatives that streamline reimbursement workflows and reduce days in accounts receivable
• Provide consulting support to clinical departments on documentation best practices to maximize appropriate reimbursement while maintaining compliance with HIPAA regulations
• Generate detailed reports and publications for leadership on reimbursement trends, payer policy changes, and financial impact analysis


Revenue Cycle Analyst
Medische Centrum Utrecht, Utrecht, Netherlands
June 2019 – December 2021

• Performed data analytics on claims data to identify patterns in denials and underpayments across multiple service lines including cardiology, dialysis, and long-term care
• Collaborated with health information management department to improve coding accuracy and clinical documentation integrity
• Utilized Meditech and other medical information systems to extract and analyze reimbursement data
• Supported implementation of continuous improvement initiatives that reduced claim denial rates by identifying root causes and developing corrective action plans
• Conducted customer analysis to understand payer behavior and optimize billing strategies
• Assisted in training clinical staff on documentation requirements to support quality patient care and appropriate reimbursement


Clinical Documentation Specialist
Erasmus Gezondheidsinstituut, Rotterdam, Netherlands
March 2017 – May 2019

• Reviewed medical records in electronic health record system to ensure clinical documentation accurately reflected patient acuity and services provided
• Worked closely with physicians and nursing staff to clarify documentation and ensure compliance with coding guidelines and payer policies
• Participated in quality improvement initiatives focused on enhancing documentation practices across multiple clinical departments
• Provided education to clinical staff on documentation requirements for various service lines and regulatory standards
• Supported revenue integrity by ensuring documentation supported accurate code assignment and appropriate reimbursement


EDUCATION

Master of Science in Health Information Management
Universiteit van Amsterdam, Amsterdam, Netherlands
Graduated: May 2017

Bachelor of Science in Healthcare Administration
Hogeschool Rotterdam, Rotterdam, Netherlands
Graduated: May 2014


CERTIFICATIONS

• National Institutes of Health Stroke Scale (NIH Stroke Scale)


SKILLS

Healthcare Reimbursement | ICD-10 Coding | Data Analytics | Dashboard Creation | Process Improvement | Health Information Management | Electronic Health Records | HIPAA Compliance | Revenue Cycle Management | Medical Information Systems | Meditech | Analytics | Consulting | Quality Patient Care | Clinical Documentation | Healthcare Regulations | Continuous Improvement | Management | Communication | Writing