Amira Benali
42 Rue de la Paix, Algiers 16000
+213 555 847 293
amira.benali@email.com


PROFESSIONAL SUMMARY

Dedicated and customer-focused Cashier with proven ability to handle high-volume transactions efficiently while maintaining excellent customer service standards. Skilled in cash handling, inventory management, and creating positive shopping experiences in fast-paced retail environments.


PROFESSIONAL EXPERIENCE

Cashier
Carrefour Express, Algiers
March 2022 - Present

- Process an average of 150+ customer transactions daily with 99.8% accuracy in cash handling and payment processing
- Provide exceptional customer service by greeting customers, answering product inquiries, and resolving concerns promptly
- Maintain organized checkout area and assist with restocking merchandise during slower periods
- Train 4 new team members on POS systems, cash handling procedures, and customer service best practices
- Assist with unloading deliveries and stocking shelves to ensure product availability
- Handle price checks and pricing discrepancies efficiently to minimize customer wait times

Sales Associate
Shoprite Retail, Oran
June 2019 - February 2022

- Operated cash register and processed customer purchases in busy retail environment
- Assisted customers with product selection and provided knowledgeable recommendations
- Maintained clean and organized sales floor, including merchandise displays and inventory
- Collaborated with team members to achieve monthly sales targets consistently
- Managed opening and closing procedures including cash drawer reconciliation
- Handled customer returns and exchanges according to company policy

Grocery Clerk
Spinneys Market, Algiers
August 2017 - May 2019

- Assisted customers with locating products and answering questions about grocery items
- Stocked shelves and rotated products to ensure freshness and proper inventory levels
- Operated checkout register during peak hours to reduce customer wait times
- Maintained cleanliness and organization throughout grocery department
- Unloaded delivery trucks and verified shipments against invoices


EDUCATION

High School Diploma
Lycée Didouche Mourad, Algiers
Graduated: June 2017


SKILLS

Cash Handling & POS Systems
Customer Service Excellence
Retail Sales
Multitasking
Organization & Time Management
Phone Etiquette
Pricing & Inventory Management
Microsoft Office Suite
Team Collaboration
Problem Solving


ADDITIONAL INFORMATION

- Flexible schedule with availability for evenings, weekends, and holidays
- Bilingual communication skills in Arabic and French
- Volunteer experience with local community assistance programs