Chen Wei-Ming

No. 47, Zhongshan Road, Taipei 10001, Taiwan
+886-2-8765-4321 | wei.ming.chen@email.com
linkedin.com/in/weimingchen


PROFESSIONAL SUMMARY

Results-driven Sales Manager with over 8 years of progressive experience in retail and commercial sales operations. Proven track record of exceeding revenue targets, building high-performing teams, and implementing strategic initiatives that drive business growth. Expert in store management, product merchandising, and delivering exceptional customer experiences across diverse market segments.


PROFESSIONAL EXPERIENCE

Sales Manager
Bright Future Retail Corporation, Taipei
March 2021 – Present

Lead sales operations for a multi-location retail organization, managing a team of 15 sales associates and driving annual revenues exceeding $4.2M. Develop and execute comprehensive sales strategies while maintaining operational excellence across all store functions.

- Increased year-over-year sales by 28% through implementation of targeted promotional campaigns and enhanced customer engagement initiatives
- Reduced staff turnover by 35% by establishing mentorship programs and performance-based incentive structures
- Spearheaded the launch of 12 new product lines, resulting in $680K in additional revenue within the first year
- Collaborate with marketing team to develop commercials and promotional materials that increased brand awareness by 40%
- Analyze sales metrics and market trends to optimize inventory management and product placement strategies
- Conduct weekly training sessions to enhance team product knowledge and sales techniques


Assistant Store Manager
Premier Shopping Group, Taichung
June 2018 – February 2021

Supported store operations for a high-volume retail location generating $2.8M in annual sales. Managed daily floor operations, supervised staff of 10, and ensured compliance with company policies and procedures.

- Achieved 115% of sales targets for 9 consecutive quarters through effective team coaching and customer relationship management
- Implemented visual merchandising standards that increased foot traffic by 22%
- Managed inventory control processes, reducing shrinkage by 18% year-over-year
- Coordinated with regional management to execute seasonal campaigns and promotional events
- Handled customer escalations and maintained a 96% customer satisfaction rating


Sales Associate
Golden Dragon Retail Limited, Taipei
January 2017 – May 2018

Delivered exceptional customer service while consistently exceeding individual sales quotas in a fast-paced retail environment. Developed expertise in product knowledge across multiple categories including electronics, home goods, and seasonal merchandise.

- Ranked as top sales associate for 6 consecutive months, averaging 125% of monthly sales goals
- Built lasting customer relationships resulting in 40% repeat business rate
- Assisted in training 8 new team members on sales techniques and store procedures
- Participated in inventory management and visual merchandising initiatives


EDUCATION

Bachelor of Business Administration
Major: Marketing
National Taiwan University of Commerce, Taipei
Graduated: May 2016


SKILLS

Sales Management | Store Management | Team Leadership | Revenue Growth Strategies
Product Merchandising | Customer Relationship Management | Sales Forecasting
Inventory Control | Staff Training & Development | P&L Management
Commercial Marketing | Visual Merchandising | Performance Analytics
CRM Software | POS Systems | Microsoft Office Suite


CERTIFICATIONS

Certified Retail Management Professional (CRMP) – 2022
Sales Leadership Certification – 2020


ACHIEVEMENTS

- Sales Manager of the Year Award, Bright Future Retail Corporation – 2023
- Exceeded annual sales targets by average of 22% over past 4 years
- Successfully opened and launched 2 new store locations in 2022


ADDITIONAL INFORMATION

Available for regional travel as needed
Fluent in English and Mandarin Chinese