Ravi Chand

42 Coral Street
Suva, Western Division
+679 3305 8847 | ravi.chand@email.com
linkedin.com/in/ravichand

EDUCATION

Bachelor of Science in Health Services Administration
Pacific Institute of Health Sciences, Suva, Western Division
Expected Graduation: May 2026
Relevant Coursework: Healthcare Management, Health Informatics, Medical Records Administration, Healthcare Data Analysis

Associate of Science in General Science
Fiji National University, Nadi, Western Division
Graduated: May 2023

WORK EXPERIENCE

Health Services Intern
Suva Medical Center, Suva, Western Division
June 2024 – Present

• Assist healthcare management team with daily administrative operations including patient scheduling, appointment coordination, and medical records management
• Utilize Cerner electronic health record system to input, retrieve, and maintain patient data ensuring accuracy and HIPAA compliance
• Support utilization review processes by collecting and organizing clinical documentation for insurance authorization requests
• Collaborate with billing department on insurance claims processing and patient account inquiries
• Develop Excel spreadsheets to track departmental metrics including patient wait times, appointment no-show rates, and resource utilization
• Participate in employee engagement initiatives and interdepartmental meetings to improve workflow efficiency
• Create PowerPoint presentations for staff training sessions on EHR system updates and data management protocols

Youth Program Volunteer Coordinator
Fiji Community Health Foundation, Nadi, Western Division
September 2023 – May 2024

• Coordinated community health education programs for youth focusing on preventive care and wellness
• Managed program schedules, participant registration, and communication with families
• Maintained detailed records of program attendance and participant feedback using spreadsheet tools
• Assisted in preparing memorandums and reports for program stakeholders

Medical Records Assistant (Part-time)
Lautoka Health Services, Lautoka, Western Division
January 2023 – August 2023

• Organized and maintained patient medical records in both paper and electronic formats
• Processed requests for medical record releases following proper authorization procedures
• Scanned and indexed documents into electronic health record system
• Assisted with filing, retrieval, and quality control of medical documentation

CERTIFICATIONS

Certified Patient Account Representative (CPAR)
Issued: March 2024

SKILLS

Healthcare Administration: Healthcare Management, Medical Records, Utilization Review, Insurance Claims Processing
Technical Systems: Cerner, Electronic Health Records, Microsoft Excel, Microsoft PowerPoint, Data Management
Clinical Support: Radiology Coordination, Medical Equipment Tracking, Patient Scheduling
Analysis & Communication: Data Analysis, Analytical Evaluation, Presentation Skills, Project Management
Languages: English (Native), Fijian (Fluent)

ADDITIONAL INFORMATION

• Proficient in healthcare informatics and data-driven decision making
• Strong communication skills with experience in multilingual patient interactions
• Active member of Pacific Institute of Health Sciences Health Administration Student Association