Tran Minh Duc
42 Nguyen Hue Street
Ho Chi Minh City, Ho Chi Minh
+84 912 456 789
tran.minh.duc@email.com
linkedin.com/in/tranminhduc

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PROFESSIONAL SUMMARY
Dynamic and results-driven Sales Manager with over 8 years of experience in driving sales growth and developing high-performing teams. Proven track record in implementing effective sales strategies, enhancing customer satisfaction, and managing trade association relations. Adept at analyzing profitability and optimizing operations to achieve business objectives.

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WORK EXPERIENCE

Sales Manager
Viet Commerce Solutions - Ho Chi Minh City, Ho Chi Minh
January 2021 - Present
- Lead a team of 15 sales representatives, achieving a 25% increase in annual sales revenue through strategic sales management and team development initiatives.
- Developed and executed comprehensive sales strategies that improved market penetration and customer engagement, resulting in a 30% increase in customer satisfaction scores.
- Fostered strong relationships with trade associations, enhancing brand visibility and driving collaborative sales promotions.
- Conducted profitability analysis to identify key areas for operational improvement, leading to a 15% reduction in costs.
- Implemented a coaching program for sales staff, resulting in a 40% increase in individual sales performance.

Sales Supervisor
Mekong Retail Group - Hanoi, Hanoi
June 2018 - December 2020
- Supervised a team of 10 sales associates, focusing on sales force development and performance management.
- Collaborated with marketing to design and launch merchandising strategies that increased product visibility and sales by 20%.
- Enhanced customer service protocols, leading to a 35% improvement in customer retention rates.
- Analyzed sales data to inform strategic decisions and optimize distribution channels.

Sales Associate
Saigon Trading Partners - Ho Chi Minh City, Ho Chi Minh
March 2015 - May 2018
- Achieved top sales performance in the region, consistently exceeding monthly sales targets by an average of 15%.
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Assisted in the development of promotional campaigns that increased foot traffic and sales volume.

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EDUCATION

Bachelor of Business Administration (BBA)
Marketing
Vietnam National University of Commerce - Ho Chi Minh City, Ho Chi Minh
Graduated: May 2014

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SKILLS
- Sales Management
- Team Development
- Sales Strategy
- Customer Service
- Profitability Analysis
- Operations Management
- Trade Association Relations Management
- Sales Promotion
- Coaching
- Distribution

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HOBBIES
- Networking with industry professionals
- Volunteering for local business development initiatives
- Reading sales and marketing literature