Marieke van der Berg
Prinsengracht 247
Amsterdam, Netherlands
+31 6 4829 5371
marieke.vandenberg@email.com
linkedin.com/in/mariekvandenberg

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Professional Experience

Sales Associate
RetailPro Solutions, Amsterdam
January 2023 - Present
- Delivered exceptional customer service, resulting in a 20% increase in customer satisfaction scores over six months.
- Managed cash transactions and credit card processing, ensuring accuracy and compliance with company policies.
- Assisted in merchandising efforts, leading to a 15% increase in sales for featured products.
- Utilized active listening skills to understand customer needs and provide tailored product recommendations.

Retail Sales Representative
Fashion Forward Netherlands, Rotterdam
June 2021 - December 2022
- Achieved monthly sales targets consistently, contributing to a 30% increase in overall store revenue.
- Developed strong relationships with customers, enhancing repeat business and loyalty.
- Conducted sales administration tasks, including inventory management and sales reporting.
- Trained new staff on sales techniques and customer service best practices.

Sales Intern
Urban Retail Group, Utrecht
January 2021 - May 2021
- Supported the sales team in daily operations, including processing transactions and assisting customers.
- Gained hands-on experience in retail sales and merchandising strategies.
- Participated in team meetings to discuss sales goals and strategies for improvement.

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Academic Background

Bachelor of Arts in Business Administration
University of Amsterdam, Amsterdam
Graduated: May 2021

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Skills
- Sales
- Retail Sales
- Customer Service
- Cash Handling
- Merchandising
- Sales Administration
- Active Listening
- Technical Proficiency

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Languages
- Dutch (Native)
- English (Fluent)
- German (Conversational)

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Honors
- Dean's List, University of Amsterdam, 2019-2021
- Sales Excellence Award, Fashion Forward Netherlands, 2022