Nurul Siti Binti Rahman
42 Jalan Merdeka
Kuala Lumpur, Selangor
+60 12 345 6789
nurul.rahman@email.com
linkedin.com/in/nurulsitibintirahman

Career Objective
Dedicated and detail-oriented Environmental Service professional with extensive experience in healthcare settings. Committed to maintaining high standards of cleanliness and hygiene while ensuring compliance with health regulations. Seeking to leverage skills in environmental services and patient care to contribute to a healthcare team focused on service excellence.

Professional Experience

Environmental Service Technician
Bukit Jalil Medical Centre, Kuala Lumpur, Selangor
January 2022 - Present
- Maintain cleanliness and sanitation of patient rooms, common areas, and medical facilities, ensuring compliance with health and safety regulations.
- Implement infection control protocols and aseptic techniques to minimize the risk of healthcare-associated infections.
- Collaborate with healthcare staff to prioritize cleaning tasks based on patient needs and facility requirements.
- Conduct regular inspections of cleaning equipment and supplies, ensuring readiness and compliance with safety standards.
- Train new staff on proper cleaning techniques and safety procedures, enhancing team efficiency and service quality.

Housekeeping Aide
Petaling Jaya Hospital, Petaling Jaya, Selangor
June 2020 - December 2021
- Provided thorough cleaning and sanitation services in patient care areas, contributing to a safe and welcoming environment.
- Assisted in laundry services, ensuring timely and hygienic handling of linens and patient garments.
- Supported patient bathing and activities of daily living, enhancing patient comfort and dignity.
- Engaged with patients and families to provide exceptional customer service and address any concerns regarding cleanliness.

Phlebotomy Technician
Shah Alam Clinical Laboratory, Shah Alam, Selangor
March 2018 - May 2020
- Performed blood draws and specimen collection with a focus on patient comfort and safety, adhering to current procedural terminology.
- Maintained accurate medical reporting and documentation for all procedures performed, ensuring compliance with healthcare regulations.
- Assisted in training new phlebotomy staff on techniques and best practices, fostering a culture of excellence in patient care.

Education

Certified Phlebotomy Technician
Malaysian Healthcare Training Institute, Kuala Lumpur, Selangor
Graduated: 2018

High School Diploma
Sekolah Menengah Kebangsaan Sultan Ismail, Subang Jaya, Selangor
Graduated: 2016

Certifications
- Donor Phlebotomy Technician (Certification)
- Basic Life Support (BLS)
- Certified Electroplater-Finisher (Certification)

Skills
- Environmental Services
- Healthcare Compliance
- Aseptic Technique
- Patient Care and Support
- Customer Service Management
- Appointment Scheduling
- Medical Reporting
- Regulations and Compliance
- Basic Life Support (BLS)
- Cardiopulmonary Resuscitation (CPR)
- Urinalysis
- Medicaid and Medicare Knowledge
- Activities of Daily Living (ADLs)
- Hygiene and Sanitation Practices