Siti Dewi
Jalan Merpati No. 42, Kompleks Perumahan Makmur
Jakarta, Jawa Barat
+62-812-4567-8901
siti.dewi.2001@gmail.com
linkedin.com/in/sitidevijkt

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Objective
Dedicated and customer-oriented cashier with extensive experience in sales services and fashion retail. Proven ability to provide exceptional customer service and maintain a positive shopping experience. Seeking to leverage skills in a dynamic retail environment.

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Work Experience

Cashier
PT Fashion Retail Indonesia, Jakarta, Jawa Barat
January 2023 - Present
- Processed customer transactions efficiently, handling cash, credit, and returns with accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Assisted in maintaining store presentation and merchandising standards, contributing to a 15% increase in sales during peak seasons.
- Collaborated with team members to ensure smooth operations and a welcoming atmosphere for customers.

Sales Associate
Toko Mode Jaya, Bandung, Jawa Barat
June 2021 - December 2022
- Engaged with customers to understand their needs and recommend appropriate products, resulting in a 20% increase in upselling.
- Managed inventory and restocked merchandise, ensuring the sales floor was organized and appealing.
- Conducted product demonstrations and provided styling advice, enhancing the overall shopping experience.
- Trained new staff on customer service protocols and sales techniques, fostering a collaborative team environment.

Retail Assistant
Pusat Belanja Sentosa, Surabaya, Jawa Timur
March 2020 - May 2021
- Supported daily operations by assisting customers with product selection and inquiries.
- Handled cash register operations, including processing transactions and balancing cash drawers.
- Maintained cleanliness and organization of the store, contributing to a positive shopping environment.
- Participated in promotional events and sales campaigns, helping to drive foot traffic and sales.

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Education

High School Diploma
SMA Negeri 3 Jakarta, Jakarta, Jawa Barat
Graduated: May 2019

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Skills
- Customer Service Excellence
- Cash Handling and Register Operations
- Sales Techniques and Upselling
- Fashion Retail Knowledge
- Team Collaboration

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Additional Information
- Fluent in Indonesian and English
- Available for flexible scheduling, including weekends and holidays.