Siti Rahmah
42 Jalan Merdeka, Petaling Jaya
Selangor, Malaysia
+60-12-456-7891
siti.rahmah@email.com
https://linkedin.com/in/sitirahmah

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PROFESSIONAL SUMMARY
Results-driven Project Manager with over 8 years of experience in leading software development projects and managing cross-functional teams. Proven track record in delivering projects on time and within budget while ensuring high-quality standards. Expertise in risk management, stakeholder engagement, and process improvement. Certified Project Management Professional (PMP) with a strong background in e-commerce and digital product development.

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PROFESSIONAL EXPERIENCE

Project Manager
Innovate Solutions Sdn Bhd – Kuala Lumpur, Selangor
January 2021 – Present
- Lead multiple software development projects, ensuring alignment with business objectives and stakeholder expectations.
- Implemented risk monitoring and mitigation strategies, reducing project risks by 30%.
- Developed and maintained project status reports, facilitating effective communication with stakeholders and executive management.
- Managed project scope and change control processes, resulting in a 20% increase in project delivery efficiency.
- Oversaw the deployment of new e-commerce platforms, enhancing user experience and increasing sales by 15%.

Senior Project Coordinator
Digital Nexus Technologies – Shah Alam, Selangor
June 2018 – December 2020
- Coordinated project activities and resources for a portfolio of software projects, ensuring adherence to the Project Management Body of Knowledge (PMBOK) standards.
- Facilitated kickoff meetings and stakeholder engagement sessions, improving project buy-in and collaboration.
- Utilized Jira for project tracking and reporting, enhancing team productivity and transparency.
- Conducted business process improvement initiatives, leading to a 25% reduction in operational costs.

Project Assistant
TechVision Malaysia – Cyberjaya, Selangor
March 2016 – May 2018
- Supported project managers in planning and executing software projects, contributing to successful project completion.
- Assisted in the development of functional specifications and project documentation.
- Monitored project progress and reported issues to management, ensuring timely resolution and project continuity.
- Engaged in team leadership activities, fostering a collaborative and high-performance work environment.

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EDUCATION

Bachelor of Science in Project Management
Universiti Teknologi Mara – Shah Alam, Selangor
Graduated: May 2015

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CERTIFICATIONS
- Project Management Professional (PMP)
- Certified ScrumMaster (CSM)

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SKILLS
- Software Project Management
- Risk Management
- Stakeholder Management
- Project Scope Management
- Team Leadership
- Business Process Improvement
- Microsoft Project
- Jira Administration
- Effective Communication
- Change Control

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ADDITIONAL INFORMATION
- Languages: English (Fluent), Malay (Fluent), Mandarin (Conversational)
- Hobbies: Hiking, Reading, and Volunteering in local community projects.

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