James Mitchell
47 Eucalyptus Drive
Melbourne, VIC
+61 3 8647 5892
james.mitchell@email.com
https://www.linkedin.com/in/jamesmitchell92

Work History

Sr. Mortgage Loan Processor
Westpac Home Loans - Melbourne, VIC
January 2020 - Present
- Process and manage a high volume of mortgage loan applications, ensuring compliance with all regulatory requirements and company policies.
- Collaborate with loan officers and underwriters to facilitate timely loan closings, achieving a 95% on-time closing rate.
- Review and analyze loan documents for accuracy and completeness, identifying potential issues and resolving them proactively.
- Implement loss mitigation strategies, resulting in a 20% reduction in loan defaults within the portfolio.
- Train and mentor junior processors on best practices in mortgage processing and compliance standards.

Mortgage Loan Processor
Commonwealth Bank Financial Services - Sydney, NSW
June 2017 - December 2019
- Assisted in the processing of residential and commercial mortgage loans, ensuring adherence to underwriting guidelines.
- Conducted thorough reviews of credit reports, income documentation, and asset verification to assess borrower eligibility.
- Coordinated with third-party vendors for title insurance and appraisal services, streamlining the loan processing workflow.
- Developed and maintained strong relationships with clients and real estate agents, enhancing customer satisfaction and retention.

Loan Officer
ANZ Banking Group - Brisbane, QLD
March 2015 - May 2017
- Originated and processed mortgage loans, providing clients with tailored financing solutions based on their needs.
- Educated clients on various loan products, including government loans and conventional mortgages, to facilitate informed decision-making.
- Achieved top sales performance by exceeding monthly loan production targets by an average of 30%.
- Managed loan documentation and compliance, ensuring all files met regulatory standards before submission to underwriting.

Education

Bachelor of Science in Finance
University of New South Wales - Sydney, NSW
Graduated: May 2014

Skills
- Mortgage Loan Processing
- Compliance
- Loan Origination
- Mortgage Underwriting
- Mortgage Servicing
- Government Loans
- Real Estate Appraisal
- Loss Mitigation
- Title Insurance
- Tax Documentation
- Credit Analysis

Other Information
- Licensed Mortgage Loan Originator
- Member of the National Association of Mortgage Professionals
- Fluent in English