Maria Rodríguez
+57 315 428 7654 | maria.rodriguez@email.com | Calle 45 #12-89, Bogotá, Cundinamarca | linkedin.com/in/mariarod92

WORK EXPERIENCE

Cashier
Carrefour Express, Bogotá, Cundinamarca
June 2022 – Present

• Process an average of 150+ customer transactions daily with 99.8% accuracy, handling cash, credit, and digital payment methods efficiently
• Maintain comprehensive knowledge of store inventory and product locations to assist customers in locating items and making informed purchasing decisions
• Resolve customer inquiries and complaints professionally, achieving a 95% customer satisfaction rating based on feedback surveys
• Train and mentor 3 new cashiers on POS system operations, cash handling procedures, and customer service best practices
• Collaborate with sales floor team to restock merchandise and maintain organized, visually appealing product displays during slower periods

Sales Associate
Éxito Retail, Medellín, Antioquia
March 2020 – May 2022

• Assisted customers in selecting products and provided detailed information on features, pricing, and promotions
• Processed sales orders and managed inventory using computerized retail management system
• Achieved 110% of monthly sales targets for four consecutive quarters through effective customer engagement
• Maintained clean and organized sales floor, ensuring merchandise was properly stocked and displayed
• Handled cash register operations during peak hours and performed end-of-day reconciliation procedures

Retail Assistant
Centro Comercial Andino, Bogotá, Cundinamarca
August 2018 – February 2020

• Provided friendly and knowledgeable customer service in fast-paced retail environment
• Operated cash register and processed customer purchases accurately
• Assisted with receiving shipments, pricing merchandise, and restocking shelves
• Supported seasonal inventory counts and maintained accurate stock records

EDUCATION

High School Diploma
Instituto Técnico Comercial Santa Inés, Bogotá, Cundinamarca
Graduated: June 2018

SKILLS

• Point of Sale (POS) Systems
• Cash Handling & Register Operations
• Sales Order Processing
• Customer Service & Conflict Resolution
• Retail Operations
• Inventory Management
• Product Knowledge
• Team Collaboration
• Time Management
• Attention to Detail