Sophia Papadopoulos
+30 210 7456 892
sophia.papadopoulos@email.gr
Odós Alexandrou 45, Athína 151 24, Ellada

Professional Summary
Results-driven Senior Business Analyst and Project Manager with over 10 years of experience in the financial services industry. Proven expertise in project management, data strategy, and compliance, with a strong focus on delivering innovative solutions that enhance operational efficiency and drive business growth. Adept at leading cross-functional teams and managing complex projects from inception to completion.

Work History

Senior BA PM Analyst
Eurobank Financial Services - Athína, Attiki
January 2021 - Present
- Lead multiple high-impact projects focused on trading and money market operations, ensuring alignment with organizational goals and compliance standards.
- Developed and implemented a comprehensive data strategy that improved data quality and governance across the organization, resulting in a 30% increase in reporting accuracy.
- Facilitated workshops to gather requirements and create use cases, enhancing stakeholder engagement and project outcomes.
- Managed project timelines and resources using Microsoft Project, ensuring timely delivery of project milestones.

Business Analyst
Alpha Bank Solutions - Athína, Attiki
June 2017 - December 2020
- Collaborated with product management teams to define project scope and objectives, leading to the successful launch of several digital business services.
- Conducted thorough documentation and software inspections to ensure adherence to the Rational Unified Process and quality assurance standards.
- Played a key role in the implementation of Enterprise Resource Planning systems, streamlining operations and improving process development.

Project Coordinator
Hellenic Systems Consulting - Thessaloniki, Thessalia
March 2015 - May 2017
- Assisted in the management of projects in controlled environments, focusing on automated testing and daily production reports.
- Supported the project management team in prioritization and planning activities, contributing to the successful execution of multiple initiatives.
- Engaged with stakeholders to gather feedback and improve project governance, enhancing overall project delivery.

Academic Background

Bachelor of Science in Business Administration
Athens University of Economics and Business - Athína, Attiki
Graduated: May 2014

Certifications
- Project Management Professional (PMP) Certification
- Certified Business Analysis Professional (CBAP)

Skills
- Project Management
- Capability Maturity Model Integration
- Data Strategy
- Compliance
- Information Analysis
- Microsoft Project
- Enterprise Application Integration
- Quality Assurance
- Process Development
- Workshop Facilitation
- Digital Business Services
- Trading and Money Market Operations

Additional Information
- Member of the Society for Worldwide Interbank Financial Telecommunication Payments
- Volunteer with the Hellenic Red Cross, providing support for vulnerable populations in financial services navigation.