Thandi Mthembu
42 Acacia Ridge Drive, Johannesburg, Gauteng 2191
+27 11 555 0847
thandi.mthembu@email.com


PROFESSIONAL EXPERIENCE

Territory Sales Manager/Dealer Sales Representative
Pinnacle Distribution Solutions, Pretoria, Gauteng
March 2021 – Present

• Manage a territory of 45+ authorized dealers and distributors across a multi-state region, achieving 127% of annual sales quota in 2024 and generating $8.2M in revenue
• Develop and execute strategic market planning initiatives that resulted in 18% year-over-year growth in small and medium-sized business accounts
• Conduct monthly sales training sessions for dealer sales teams, improving product knowledge and increasing dealer sell-through rates by 22%
• Coordinate participation in 12+ regional trade shows annually, generating an average of 85 qualified leads per event and securing $1.4M in new business opportunities
• Analyze profit and loss statements for key accounts to identify growth opportunities and optimize product mix, contributing to a 15% improvement in territory profitability

Regional Sales Representative
Nexus Industrial Group, Cape Town, Western Cape
June 2018 – February 2021

• Executed outside sales strategies across a 6-state territory, managing relationships with 30+ distributors and achieving 112% of sales targets
• Grew small and medium-sized business segment by 31% through targeted account development and consultative selling approach
• Partnered with original equipment manufacturer partners to develop co-marketing programs that increased brand visibility and drove $950K in incremental sales
• Processed and managed warranty claims for dealer network, maintaining a 96% customer satisfaction rating and reducing claim resolution time by 40%
• Collaborated with national accounts team to implement channel sales programs that expanded market penetration in underserved regions

Account Manager
Horizon Trade Solutions, Durban, KwaZulu-Natal
January 2016 – May 2018

• Managed portfolio of 50+ B2B accounts with combined annual revenue of $3.5M, maintaining 94% client retention rate
• Identified and pursued new business opportunities within existing accounts, increasing average account value by 28%
• Coordinated product demonstrations and sales presentations for prospective clients, converting 35% of leads to active accounts
• Maintained detailed records of customer interactions and sales activities using CRM system, ensuring accurate forecasting and pipeline management
• Supported senior sales team members in developing proposals and negotiating contracts for high-value opportunities

Sales Associate
Premier Equipment Rentals, Johannesburg, Gauteng
August 2013 – December 2015

• Provided product expertise and sales support to customers in retail and rental divisions, consistently exceeding monthly sales goals by 15%
• Assisted in inventory management and merchandising to optimize product availability and showroom presentation
• Processed customer orders, rental agreements, and service requests with detail-oriented accuracy, maintaining 99% order accuracy rate
• Participated in ongoing product training programs to stay current on new offerings and industry trends


EDUCATION

Bachelor of Science in Business Administration
Major: Marketing
University of the Witwatersrand, Johannesburg, Gauteng
Graduated: May 2013


SKILLS

Territory Management | Channel Sales | Account Development | Sales Management
Outside Sales | Market Planning | Sales Training & Coaching
Distributor & Dealer Relations | Original Equipment Manufacturer (OEM) Partnerships
Small and Medium-sized Business (SMB) Sales | National Accounts
Trade Show Management | P&L Analysis
Warranty Administration | Sales Representation
Detail-oriented | Customer Relationship Management