Sophia Papadimitriou
42 Irodotou Street
Athens, Attica
+30 210 756 4392
sophia.papadimitriou@email.com
https://www.linkedin.com/in/sophiapapadimitriou

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Professional Experience

Health Services Intern
Aesculapius Health Solutions - Athens, Attica
June 2024 - Present
- Collaborated with healthcare professionals to streamline patient intake processes, improving efficiency by 20%.
- Assisted in managing electronic health records (EHR) using Cerner, ensuring accurate and timely data entry for over 500 patient records.
- Conducted data analysis to identify trends in patient demographics and service utilization, contributing to strategic planning for youth programs.
- Developed and delivered presentations on healthcare management topics to staff, enhancing employee engagement and knowledge sharing.

Healthcare Assistant
Medcare Athens - Athens, Attica
January 2023 - May 2024
- Supported healthcare providers in daily operations, including setting appointments and managing medical records.
- Engaged with patients to provide information on services and assist with insurance claims, resulting in a 15% increase in patient satisfaction scores.
- Utilized Microsoft Excel to maintain and analyze spreadsheets related to patient care and resource allocation.

Administrative Intern
Hellenic Administrative Services - Thessaloniki, Thessaly
June 2022 - December 2022
- Assisted in administrative tasks, including the preparation of memorandums and reports for management.
- Coordinated employee engagement initiatives, fostering a positive workplace culture.
- Gained experience in project management by supporting the implementation of new healthcare programs.

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Academic Background

Bachelor of Science in Health Services Management
National and Kapodistrian University of Athens - Athens, Attica
Graduated: May 2024

Bachelor of Arts in Political Science
Aristotle University of Thessaloniki - Thessaloniki, Thessaly
Graduated: May 2022

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Skills

- Healthcare Management
- Data Analysis
- Microsoft Excel & PowerPoint
- Electronic Health Records (EHR)
- Utilization Review
- Medical Records Management
- Project Management
- Communication & Presentation Skills
- Multilingual (Greek, English)
- Insurance Claims Processing
- Employee Engagement
- Analytical Evaluation

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Certifications

- Certified Patient Account Representative

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Hobbies

- Volunteering for youth health programs
- Reading about healthcare innovations
- Participating in community health awareness campaigns