Sereina Narikoso
42 Coral Ridge Lane
Suva, Western
+679 330 4521
sereina.narikoso@email.com

WORK EXPERIENCE

Cashier / Self-Checkout / Service Desk / CDH
Pacific Retail Solutions - Suva, Western
January 2022 - Present
- Operate self-checkout stations, assisting customers with transactions and ensuring a smooth checkout experience.
- Provide exceptional customer service at the service desk, addressing inquiries and resolving issues efficiently.
- Handle cash transactions accurately, maintaining a balanced cash drawer and adhering to company cash handling policies.
- Collaborate with team members to enhance the overall customer experience in the front-end department.
- Trained new employees on cash handling procedures and self-checkout operations, contributing to a rapid onboarding process.

Front End Associate
Island Trade Mart - Nadi, Western
June 2020 - December 2021
- Assisted customers with purchases and returns, ensuring a positive shopping experience.
- Managed lottery equipment and transactions, maintaining compliance with state regulations.
- Developed strong product knowledge in home improvement items, providing informed recommendations to customers.
- Recognized for outstanding customer service, receiving multiple commendations from management.

Cashier
Viti Commerce Group - Lautoka, Western
March 2018 - May 2020
- Processed customer transactions efficiently, handling cash, credit, and gift card payments.
- Maintained cleanliness and organization of the checkout area, ensuring a welcoming environment for customers.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Demonstrated rapid learning abilities by mastering various point-of-sale systems and procedures.

EDUCATION

High School Diploma
Suva Central Secondary School - Suva, Western
Graduated: June 2017

SKILLS
- Self Checkout
- Home Improvement
- Cash Handling
- Customer Service
- Retail Operations
- Rapid Learning
- Team Collaboration
- Problem Solving

HOBBIES
- DIY Home Improvement Projects
- Volunteering at Local Community Events
- Reading Retail Management Literature