Tran Minh Duc
42 Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam
+84 912 456 789 | tran.minh.duc@email.com | linkedin.com/in/tranminhduc

PROFESSIONAL SUMMARY

Results-driven facilities professional with over 8 years of experience in building management, maintenance operations, and third-party vendor coordination. Proven track record of optimizing facility operations, ensuring regulatory compliance, and implementing cost-effective solutions across commercial and corporate environments. Skilled in managing contractors, overseeing HVAC systems, and maintaining business continuity through proactive planning and emergency preparedness.

PROFESSIONAL EXPERIENCE

Assistant Facilities Manager
Saigon Corporate Solutions, Ho Chi Minh City
March 2021 – Present

• Oversee daily operations of a 250,000 sq. ft. commercial facility, managing building maintenance, housekeeping, and contractor coordination for optimal functionality
• Supervise third-party service providers including HVAC technicians, security personnel, and catering vendors, ensuring adherence to service level agreements and quality standards
• Coordinate fire safety inspections and emergency preparedness drills, achieving 100% compliance with local and federal safety regulations
• Manage facility budget of $1.2M annually, identifying cost-saving opportunities that reduced operational expenses by 18% over two years
• Develop and maintain floor plans and space utilization documentation, supporting employee relocations and workspace reconfigurations
• Implement preventive maintenance programs for HVAC systems, generators, and building infrastructure, reducing emergency repair incidents by 35%
• Serve as primary liaison between building occupants, property management, and external vendors to resolve facility-related issues efficiently

Facilities Coordinator
Viet Facilities Management Group, Hanoi
June 2018 – February 2021

• Coordinated building maintenance activities including HVAC servicing, locksmith services, and furniture installations across multiple office locations
• Managed administrative support functions for facilities department, including document management, vendor invoicing, and compliance reporting
• Assisted in development of business continuity plans, ensuring critical systems and backup generators were operational during emergencies
• Oversaw guest seating arrangements and conference room setups for corporate events and client meetings
• Conducted regular facility inspections to identify maintenance needs and safety hazards, resulting in 25% reduction in workplace incidents
• Collaborated with construction teams during office renovation projects, ensuring minimal disruption to daily operations

Maintenance Technician
Mekong Building Services, Da Nang
August 2016 – May 2018

• Performed routine and emergency building maintenance tasks including electrical, plumbing, and HVAC system repairs
• Responded to facility service requests with average resolution time of 4 hours, maintaining high tenant satisfaction scores
• Assisted in managing housekeeping operations and ensuring cleanliness standards across all facility areas
• Maintained inventory of maintenance supplies and equipment, implementing tracking system that reduced waste by 20%

EDUCATION

Bachelor of Science in Business Administration
Ton Duc Thang University, Ho Chi Minh City
Graduated: May 2016

CERTIFICATIONS

• Certified Facility Manager (CFM) – International Facility Management Association
• OSHA 30-Hour General Industry Safety Certification
• Fire Safety Director Certification
• HVAC Systems Fundamentals Certificate

TECHNICAL SKILLS

Facility Management: Building management systems, preventive maintenance scheduling, space planning, facility operations
Building Systems: HVAC systems, generators, fire safety systems, security systems, locksmith equipment
Vendor Management: Third-party contractor coordination, service level agreement management, vendor performance evaluation
Administrative: Document management, floor plans, budget management, compliance reporting
Safety & Compliance: Fire safety protocols, OSHA regulations, business continuity planning, emergency preparedness
Software: CMMS platforms, AutoCAD, Microsoft Office Suite, facility management software

PROFESSIONAL ACHIEVEMENTS

• Reduced facility operating costs by 18% through strategic vendor negotiations and energy efficiency initiatives
• Successfully managed facility operations during major office renovation with zero safety incidents
• Implemented digital work order system that improved maintenance response time by 40%
• Led emergency response team during facility evacuation, ensuring safe egress of 500+ occupants