María García
Calle de la Paz 47, 28002 Madrid, Spain
+34 912 456 789
maria.garcia.cashier@gmail.com


PROFESSIONAL EXPERIENCE

Hotel Cashier / Cash Advance Cashier / General Cashier
Hotel Meridiano, Madrid
March 2022 – Present

Process daily cash transactions for hotel guests including room charges, restaurant bills, and incidental expenses with 99.8% accuracy rate. Handle cash advances for guests requiring currency exchange or emergency funds, ensuring proper documentation and authorization protocols are followed. Reconcile daily cash drawer balances averaging $8,000-$12,000, identifying and resolving discrepancies within established timelines. Process payment card transactions using POS systems while maintaining PCI compliance standards and verifying guest identification. Prepare end-of-shift reports detailing all cash movements, credit card batches, and outstanding balances for management review. Collaborate with front desk and accounting departments to resolve billing inquiries and ensure seamless guest checkout experiences.

Front Desk Cashier
Gran Hotel Castellano, Barcelona
June 2019 – February 2022

Managed cash register operations for hotel front desk, processing payments for room reservations, early check-ins, and late checkouts. Handled average of 75-100 daily transactions including cash, credit cards, debit cards, and traveler's checks with meticulous attention to detail. Balanced cash drawer at beginning and end of each shift, maintaining accountability for funds and investigating any variances. Assisted guests with payment inquiries, processed refunds, and explained billing statements to ensure customer satisfaction. Maintained organized records of all financial transactions and prepared daily deposit summaries for accounting department.

Retail Cashier
Tienda Centro Comercial Vallés, Sabadell
September 2017 – May 2019

Operated cash register and processed customer purchases in fast-paced retail environment, handling up to 150 transactions per shift. Accepted multiple payment methods including cash, credit cards, gift cards, and mobile payments while ensuring accurate tender processing. Performed opening and closing cash drawer procedures, verifying starting funds and preparing end-of-day deposits. Provided exceptional customer service while maintaining efficiency and accuracy in all cash handling activities. Recognized for maintaining one of the lowest error rates among cashier team members.


EDUCATION

Associate Degree in Business Administration
Instituto de Formación Empresarial Catalán, Barcelona
Graduated: May 2017

High School Diploma
Colegio Público Ramón y Cajal, Madrid
Graduated: June 2015


SKILLS

Cash Handling & Management
Payment Card Processing
Teller Operations
Point of Sale (POS) Systems
Cash Register Operations
Financial Reconciliation
Detail-Oriented
Customer Service
Transaction Documentation
Currency Exchange
Deposit Preparation
Multi-Payment Processing
Accuracy & Accountability
PCI Compliance
Problem Resolution