Wei Chen
1247 Huaining Road, Hefei, Anhui 230001, China
+86-551-6542-8873 | wei.chen.facilities@email.com | www.linkedin.com/in/weichen-fm

PROFESSIONAL SUMMARY

Results-driven facilities professional with over 8 years of experience in building management, maintenance operations, and third-party vendor coordination. Proven track record of optimizing facility operations, ensuring regulatory compliance, and implementing cost-effective solutions across commercial and corporate environments. Skilled in managing contractors, overseeing HVAC systems, and maintaining business continuity through proactive planning and emergency preparedness.

PROFESSIONAL EXPERIENCE

Assistant Facilities Manager
Sino-Pacific Properties Management, Shanghai, China
March 2021 – Present

• Oversee daily operations of a 250,000 sq. ft. commercial facility, managing building maintenance, housekeeping, and contractor coordination for optimal functionality
• Supervise third-party service providers including HVAC technicians, security personnel, and catering vendors, ensuring adherence to service level agreements and quality standards
• Coordinate fire safety inspections and emergency preparedness drills, achieving 100% compliance with local and federal safety regulations
• Manage facility budget of $1.2M annually, identifying cost-saving opportunities that reduced operational expenses by 18% over two years
• Develop and maintain floor plans and space utilization documentation, supporting employee relocations and workspace reconfigurations
• Implement preventive maintenance programs for HVAC systems, generators, and building infrastructure, reducing emergency repair incidents by 35%
• Serve as primary liaison between building occupants, property management, and external vendors to resolve facility-related issues efficiently

Facilities Coordinator
Eastbridge Commercial Solutions, Nanjing, China
June 2018 – February 2021

• Coordinated building maintenance activities including HVAC servicing, locksmith services, and furniture installations across multiple office locations
• Managed administrative support functions for facilities department, including document management, vendor invoicing, and compliance reporting
• Assisted in development of business continuity plans, ensuring critical systems and backup generators were operational during emergencies
• Oversaw guest seating arrangements and conference room setups for corporate events and client meetings
• Conducted regular facility inspections to identify maintenance needs and safety hazards, resulting in 25% reduction in workplace incidents
• Collaborated with construction teams during office renovation projects, ensuring minimal disruption to daily operations

Maintenance Technician
Jiangsu Building Services Ltd., Suzhou, China
August 2016 – May 2018

• Performed routine and emergency building maintenance tasks including electrical, plumbing, and HVAC system repairs
• Responded to facility service requests with average resolution time of 4 hours, maintaining high tenant satisfaction scores
• Assisted in managing housekeeping operations and ensuring cleanliness standards across all facility areas
• Maintained inventory of maintenance supplies and equipment, implementing tracking system that reduced waste by 20%

EDUCATION

Bachelor of Science in Business Administration
Anhui University of Technology, Ma'anshan, China
Graduated: May 2016

CERTIFICATIONS

• Certified Facility Manager (CFM) – International Facility Management Association
• OSHA 30-Hour General Industry Safety Certification
• Fire Safety Director Certification
• HVAC Systems Fundamentals Certificate

TECHNICAL SKILLS

Facility Management: Building management systems, preventive maintenance scheduling, space planning, facility operations
Building Systems: HVAC systems, generators, fire safety systems, security systems, locksmith equipment
Vendor Management: Third-party contractor coordination, service level agreement management, vendor performance evaluation
Administrative: Document management, floor plans, budget management, compliance reporting
Safety & Compliance: Fire safety protocols, OSHA regulations, business continuity planning, emergency preparedness
Software: CMMS platforms, AutoCAD, Microsoft Office Suite, facility management software

PROFESSIONAL ACHIEVEMENTS

• Reduced facility operating costs by 18% through strategic vendor negotiations and energy efficiency initiatives
• Successfully managed facility operations during major office renovation with zero safety incidents
• Implemented digital work order system that improved maintenance response time by 40%
• Led emergency response team during facility evacuation, ensuring safe egress of 500+ occupants