Erik Johansen
Storgaten 42
Oslo, 0155
+47 92 34 56 78
erik.johansen@email.com
https://www.linkedin.com/in/erikjohansen

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Professional Summary
Dedicated and detail-oriented Cashier with over 5 years of experience in retail and pharmacy environments. Proven ability to manage cash handling, customer service, and order management efficiently. Strong background in pharmacy operations and dental assisting, ensuring compliance with regulations and enhancing customer satisfaction.

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Professional Experience

Cashier
Apotekgruppen AS, Oslo
January 2021 - Present
- Processed an average of 200 transactions daily, ensuring accuracy in cash handling and customer service.
- Managed order processing and inventory control, contributing to a 15% reduction in stock discrepancies.
- Assisted in training new cashiers on store policies and customer service best practices.
- Handled deposits and reconciled cash drawers at the end of each shift, maintaining a 100% accuracy rate.

Pharmacy Technician
Vitusapotek, Bergen
June 2018 - December 2020
- Supported pharmacists in dispensing medications and managing prescription orders, ensuring compliance with health regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues related to prescriptions and over-the-counter products.
- Assisted in inventory management, including invoice processing and stock replenishment, leading to improved operational efficiency.

Sales Associate
Coop Mega, Stavanger
March 2016 - May 2018
- Delivered outstanding customer service in a fast-paced retail environment, achieving a customer satisfaction score of 95%.
- Managed cash register operations, including cash handling and daily deposits, with a focus on accuracy and efficiency.
- Collaborated with team members to maintain store presentation and organization, contributing to a 20% increase in sales during peak seasons.

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Education

High School Diploma
Foss Videregående Skole, Oslo
Graduated: May 2015

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Skills
- Cash Handling
- Customer Service
- Order Management
- Invoice Processing
- Pharmacy Operations
- Store Management
- Dental Assisting

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Certifications
- Certified Pharmacy Technician (CPhT)
- Customer Service Excellence Certification

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Languages
- English (Fluent)
- Norwegian (Native)

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Hobbies
- Volunteering at local health clinics
- Reading about advancements in pharmacy and healthcare
- Cooking and exploring new recipes