Arjun Rajesh
42 Jalan Merdeka
Kuala Lumpur, Selangor
+60 12 345 6789
arjun.rajesh@email.com
linkedin.com/in/arjunrajesh

---

Professional Experience

Sales Associate
Horizon Retail Solutions, Kuala Lumpur, Selangor
January 2023 - Present
- Delivered exceptional customer service, resulting in a 20% increase in customer satisfaction scores over six months.
- Managed cash transactions and credit card processing, ensuring accuracy and compliance with company policies.
- Assisted in merchandising efforts, leading to a 15% increase in sales for featured products.
- Utilized active listening skills to understand customer needs and provide tailored product recommendations.

Retail Sales Representative
Pinnacle Commerce Group, Petaling Jaya, Selangor
June 2021 - December 2022
- Achieved monthly sales targets consistently, contributing to a 30% increase in overall store revenue.
- Developed strong relationships with customers, enhancing repeat business and loyalty.
- Conducted sales administration tasks, including inventory management and sales reporting.
- Trained new staff on sales techniques and customer service best practices.

Sales Intern
Metro Trading Ltd, Kuala Lumpur, Selangor
January 2021 - May 2021
- Supported the sales team in daily operations, including processing transactions and assisting customers.
- Gained hands-on experience in retail sales and merchandising strategies.
- Participated in team meetings to discuss sales goals and strategies for improvement.

---

Academic Background

Bachelor of Arts in Business Administration
Universiti Tunku Abdul Rahman, Kuala Lumpur, Selangor
Graduated: May 2021

---

Skills
- Sales
- Retail Sales
- Customer Service
- Cash Handling
- Merchandising
- Sales Administration
- Active Listening
- Technical Proficiency

---

Languages
- English (Fluent)
- Malay (Fluent)
- Mandarin (Conversational)

---

Honors
- Dean's List, Universiti Tunku Abdul Rahman, 2019-2021
- Sales Excellence Award, Pinnacle Commerce Group, 2022