Marcus Tan
+65 9847 3521
marcus.tan@email.com
47 Clementi Road, Singapore 129742
https://www.linkedin.com/in/marcustan

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WORK EXPERIENCE

Senior Field Engineer
Nextel Communications Solutions - Singapore
January 2021 - Present
- Lead the deployment and maintenance of advanced telecommunications systems, ensuring optimal performance and reliability across multiple sites.
- Conduct radio frequency testing and performance engineering to enhance system capabilities and troubleshoot issues effectively.
- Collaborate with cross-functional teams to design and implement security systems, improving overall network security and incident management processes.
- Utilize VMware and network simulators to develop and execute test plans, resulting in a 30% reduction in deployment time for new systems.
- Provide technical training and support to junior engineers, fostering a culture of continuous improvement and knowledge sharing.

Field Engineer
Horizon Telecom Infrastructure - Singapore
June 2017 - December 2020
- Executed field service operations for electrical engineering projects, ensuring compliance with industry standards and client specifications.
- Managed system deployment projects, coordinating with clients and stakeholders to deliver solutions on time and within budget.
- Developed and maintained documentation for system designs and test plans, enhancing the efficiency of future projects.
- Conducted incident management and troubleshooting for network issues, achieving a 95% resolution rate on first contact.
- Assisted in the design and implementation of network infrastructure, improving overall system performance and reliability.

Junior Field Engineer
TechServe Asia - Singapore
August 2015 - May 2017
- Supported senior engineers in the installation and maintenance of telecommunications systems, gaining hands-on experience in field service operations.
- Participated in performance engineering assessments, contributing to the optimization of existing systems.
- Assisted in the development of training materials for new hires, improving onboarding processes and technical proficiency across the team.
- Engaged in regular maintenance checks and system upgrades, ensuring minimal downtime and enhanced service delivery.

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EDUCATION

Bachelor of Science in Electrical Engineering
Nanyang Technological University - Singapore
Graduated: May 2015

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SKILLS

- Field Service
- Engineering
- VMware
- Radio Frequency Testing
- Security Systems
- Network Simulators
- Performance Engineering
- Electrical Engineering
- System Deployment
- Telecommunications
- Incident Management
- Systems Design
- Technical Proficiency
- Test Planning
- Maintenance
- Networks

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CERTIFICATIONS

- Certified Field Engineer (CFE)
- Cisco Certified Network Associate (CCNA)
- VMware Certified Professional (VCP)

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ADDITIONAL INFORMATION

- Languages: English (Fluent), Mandarin Chinese (Conversational)
- Hobbies: Amateur Radio, Hiking, Robotics

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