Carlos Mendoza

Avenida Providencia 2847, Ñuñoa, Santiago
+56 9 2847 5391
carlos.mendoza@email.com
linkedin.com/in/carlosmendoza

PROFESSIONAL EXPERIENCE

Regional Sales Manager
Adhesivos Industriales del Pacífico, Santiago
March 2019 – Present

Lead regional sales operations across a multi-state territory, managing a team of 12 sales professionals and overseeing dealer network performance. Drive revenue growth through strategic market development initiatives and comprehensive sales training programs.

• Achieved 34% increase in regional gross profit over three years through optimized pricing strategies and improved dealer management practices
• Expanded dealer network from 18 to 27 locations, resulting in enhanced market penetration and $8.2M additional annual revenue
• Developed and implemented sales strategy that increased market share by 19% in competitive industrial adhesives segment
• Established revenue forecasting model that improved accuracy by 42%, enabling better inventory management and resource allocation
• Directed participation in 15+ major trade shows annually, generating qualified leads and strengthening brand presence
• Enhanced aftersales operations, improving customer retention rate from 71% to 89%
• Collaborated with international sourcing team to identify cost-effective suppliers, reducing procurement costs by 16%

District Sales Manager
Química Comercial Chilena, Valparaíso
June 2014 – February 2019

Managed sales operations for three-state district, supervising team of 8 sales representatives and maintaining relationships with key dealer partners. Focused on business development and sales administration excellence.

• Exceeded annual sales targets by average of 23% through effective sales management and team motivation
• Implemented dealer management system that improved order processing efficiency by 38%
• Conducted quarterly sales trainings that elevated team product knowledge and consultative selling capabilities
• Cultivated relationships with local government entities, securing contracts worth $3.4M over tenure
• Coordinated regional trade show presence, resulting in 200+ new business opportunities annually

Sales Representative
Distribuidora de Materiales Técnicos, Concepción
August 2010 – May 2014

Developed and maintained client relationships within assigned territory, focusing on industrial and commercial accounts. Promoted product lines including specialty adhesives and related materials.

• Consistently ranked in top 15% of national sales force for revenue generation
• Built territory from $1.1M to $2.8M in annual sales through persistent prospecting and relationship building
• Identified and closed key accounts in manufacturing and construction sectors
• Provided technical product expertise and application support to customers

EDUCATION

Bachelor of Business Administration, Marketing
Universidad de Concepción, Concepción
Graduated: May 2010

SKILLS

Sales Management | Sales Strategy | Business Development | Dealer Management | Market Development | Revenue Forecasting | Gross Profit Optimization | Sales & Marketing | Sales Trainings | Sales Administration | Trade Shows | Aftersales | International Sourcing | Management | Adhesives | Local Government Relations

CERTIFICATIONS

Certified Sales Leadership Professional (CSLP) – 2021
Strategic Account Management Certification – 2018

PROFESSIONAL ACHIEVEMENTS

• Presidents Club Award for Outstanding Regional Performance – 2022, 2023
• Regional Manager of the Year – 2021
• Dealer Excellence Award for Network Development – 2020