Maroun Khalil
Rue de la Paix 47, Beirut 1100
+961 1 445 892 | maroun.khalil@email.com


PROFESSIONAL SUMMARY

Dedicated and customer-focused Cashier with proven experience in fast-paced retail and grocery environments. Skilled in processing transactions accurately, providing exceptional customer service, and supporting sales operations. Strong team player with a commitment to maintaining efficient checkout processes and creating positive shopping experiences.


PROFESSIONAL EXPERIENCE

Cashier
Carrefour Express, Beirut
March 2023 – Present

• Process an average of 150+ customer transactions daily using POS systems and scanners, maintaining 99.8% accuracy in cash handling and payment processing
• Handle multiple payment methods including cash, debit cards, credit cards, and mobile payments while ensuring compliance with security protocols
• Provide exceptional customer service by addressing inquiries, resolving concerns, and assisting with product information requests
• Collaborate with team members to maintain organized checkout areas and minimize customer wait times during peak hours
• Support sales initiatives by promoting store loyalty programs and special offers, contributing to a 12% increase in program enrollment

Sales Associate
Spinneys Supermarket, Beirut
June 2021 – February 2023

• Assisted customers in apparel and grocery departments, providing product recommendations and locating merchandise
• Operated cash registers and processed transactions efficiently while maintaining accurate cash receipts and drawer reconciliation
• Restocked shelves and maintained visual merchandising standards to enhance the shopping experience
• Achieved consistent positive customer feedback scores and contributed to team sales goals
• Trained 3 new team members on POS systems, customer service protocols, and store procedures

Retail Assistant
Al Zahra Trading Company, Beirut
January 2020 – May 2021

• Provided sales support across multiple departments including food and general merchandise
• Processed customer transactions and handled cash receipts with attention to accuracy and detail
• Responded to customer requests for information regarding products, pricing, and store policies
• Maintained clean and organized work areas to ensure a welcoming environment for customers
• Assisted with inventory management and stock replenishment during shifts


EDUCATION

High School Diploma
Lycée du Levant, Beirut
Graduated: June 2019


SKILLS

• Cash Handling & POS Systems
• Customer Service Excellence
• Payment Processing (Cash, Debit Cards, Credit Cards)
• Scanner Operation
• Sales Support
• Retail Operations
• Grocery & Food Industry Knowledge
• Teamwork & Collaboration
• Problem Resolution
• Time Management
• Attention to Detail
• Communication Skills


ADDITIONAL INFORMATION

• Flexible availability including evenings, weekends, and holidays
• Bilingual communication skills
• Reliable and punctual with strong work ethic